There is a CLI command to (re)sign the ITL file with CallManager certificate, but, unlike the CTL file, there's no command to sign the ITL file with the ITLRecovery certificate.   By some magic of restarting TVS & TFTP processes, I managed to get the ITL file signed by the ITLRecovery certificate, but that was luck rather than skill.   Is there a known process for signing the ITL file with the ITLRecovery certificate? ... View more

I'm running CUCM 12.5 in mixed-mode. I've configured and enabled encryption for handsets fine. But when I configure a telepresence units (Roomkit, DX, etc on CE9.8) with any form of encryption, the unit fails to register.   I can't see anything on Cisco.com specifically about enabling encryption for telepresence units. Has anyone got any pointers?   Thanks, ... View more

I'm trying to get a 8832 to use wireless network. In CUCM, the device explicity has WiFi as "Enabled" but on the 8832, all the Wi-Fi client setup options are stubbornly greyed out. Even the old school "**#" method doesn't unlock the menus.   According to the docs at https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/8832/english/adminguide/cs88_b_conference-8832-admin-guide-cucm/cs88_b_conference-8832-admin-guide-cucm_chapter_010.html#task_AEA8EAFD7F5F961C42C6D95D9244BA62 there's nothing else to do.   What am I missing?   Thanks,   Gordon. ... View more

I've read two Cisco documents on setting up a secure SIP trunk between CUBE and CUCM. Both documents talk about importing every node's Callmanager certificate into CUBE.   But what if you've got a multi-SAN certificate for CallManager? (I.e. One certificate for all nodes in the cluster) Do I have to import the same certificate for each node in the cluster, or is there another way to do it? ... View more

Is there a way to report on MTP usage, either per call (i.e. what MTP was used) or how much each MTP is used (i.e. am I out of DSP resource)   I'm on CUCM 12.5   Thank you.   Gordon. ... View more

I'm trying to setup smart licensing on a Cat 9500 running IOS-XE 16.10   I've been following https://www.cisco.com/c/en/us/td/docs/switches/lan/catalyst9500/software/release/16-10/configuration_guide/syst_mgmt/b_1610_sys_mgmt_9500_cg/cisco_smart_licensing_client.html and I've created the device token in my Smart Account online. But the command to register it on the switch ("license smart register idtoken XXXXX") doesn't exist!   What do I need to do? ... View more

Is there a way to get a count of the number of phones registered to a subscriber from the CLI rather than having to fire up RTMT? ... View more

I've run the 12.5 pre-upgrade check COP on my cluster. On the CUCM and IM&P publishers, it's all OK. But on the subscribers, it complains about services not running that only exist on the publisher.   The COPs readme says the tests are applicable to all nodes in the cluster.   So what gives?   Thanks, ... View more