cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

178
Views
0
Helpful
0
Replies
scctech
Beginner

Change Subject Line Format for SMTP notification for single user

I am trying to create an anonymous hotline voicemail box. I have a routing pattern setup that masks the caller number. I set up the voicemail box to only play the message and not anything pre or post message. The issue comes with notifications. User would like email notification when a voicemail is left but testing shows that the email subject line is displaying the caller ID name but is using the mask from the route pattern. I know the Subject Line Format can be changed but from my understanding that changes it for all users. Is there a way to change it for only a single user?

0 REPLIES 0
Create
Recognize Your Peers
Content for Community-Ad