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Sorry for the long post. In summary, how does your organization handle onboarding and offboarding in Webex Calling?My organization will soon be migrating to Webex Calling from CUC/CUCM. We are a medium-sized organization with 30+ sites, 1500+ phones,...
My organization is migrating to Webex Calling from CUC/CUCM. Previously, I automated most tasks with PowerShell, but I will be migrating things to Python for Webex Calling with the hope of leveraging the wxcadm library. My organization's security tea...
I have a unique situation and I need a unique solution. We have a phone (Model 8841) set up to barge into another phone (Model 7841) so calls can be monitored. These calls are sensitive in nature and now the people monitoring the phone (using the 884...
I am trying to create an anonymous hotline voicemail box. I have a routing pattern setup that masks the caller number. I set up the voicemail box to only play the message and not anything pre or post message. The issue comes with notifications. User ...
We have an operator who transfers people to various call handlers. Most require caller input. However once a caller is transferred to a call handler and selects an option, the system responds by saying "You cannot be transferred to this number. Check...
I did more research on the subject and figured out that my confusion was coming from the Access Token expiration for the Service App. Cisco documentation shows that it expires after 14 days and that we can refresh it with the Refresh Token. But I als...
While that does look like a good solution, I don't think a 3rd party app would be good in my situation. Because of networking limitations (a long complicated story that I can't get into), the solution would work best if the call can be forced closed ...