Hi
some users are facing issues with connecting a call. when they dial using cipc the cucm routes them via sip trunk for which i have attached one packet analysis and logs below. the caller says that the call rings and then he gets fast busy tone. the call reciever also complains of so.
10.65.102.11 is CUCM pub
10.65.12.3 is Router
*Dec 9 13:35:31.812: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
CANCEL sip:91xxxxxxxxxx@10.65.12.3:5060 SIP/2.0
Via: SIP/2.0/TCP 10.65.102.11:5060;branch=z9hG4bK5618a2904b5e
From: "UserX" <sip:2060@10.65.102.11>;tag=1029393~5f79ec65-2bba-42ae-995d-dd9649fc752b-49967349
To: <sip:91xxxxxxxxxx@10.65.12.3>
Date: Fri, 09 Dec 2022 14:44:06 GMT
Call-ID: ed2ec480-393149b6-545e1-b66410a@10.65.102.11
CSeq: 101 CANCEL
Max-Forwards: 70
Reason: Q.850;cause=47
Content-Length: 0
Timestamp: 3753437731812
UTC Timestamp:3753437731812
Source Filename: logs.txt
