CIPC user is unable to call short dialing to other CIPC extension

[devraj123]

Hi,

I have one user 1 CIPC extension 3344455064 and other user 2 CIPC 3344455078

there is translation patter configured for short dialing for user

0XX- mapped to 33444550XX

it means user 1 dials 078  to connect 3344455078. but its not working.  even User 1 dials full number 3344455078 , its not working. it happening for few CIPC phones not all .

all CSS/Partion part is ok.

[Jaime Valencia]

This is the Video Over IP community, might want to move your thread to the IP Telephony area.

[Jaime Valencia]

Have you confirmed with DNA that you're not hitting something else?

What do you hear when you dial?

[devraj123]

Hear busy tone after dial.

It  looks strange.

In DNA looks ok ...

Will collect logs from cucm...

[Rajan]

Hi Devraj,

Are you able to dial the complete number or the call tries to connect before dialing all numbers ?

As you mentioned that its happening only on few CIPCs what is the diff between the working and non working ones ? SIP /SCCP ?

Thanks 

Rajan

[chaitusite]

I am Facing the similar issue but for me long Distance and mobile numbers are not working, i am able to enter the digits but call is getting disconnected on CIPC(SCCP) but working on Desk Phone which is SIP any suggestions?