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Cisco 2811 with CUE

tiger_401
Level 1
Level 1

Dear All,

 

I have cisco voice router 2811. I need to install and configure AIM-CUE module for it.

Please guide me what steps I should flow to bring CUE in up and running state and to be accessible through GUI.

I will be very thankful for your support.

Regards,

Malik.

1 Reply 1

Wilson Samuel
Level 7
Level 7

I am sure this should help.

 

Scenario#
CUE ip = 192.168.20.253
CME ip = 192.168.20.254
NTP server; 2.2.2.2

SITEC phone#1 = 5001
SITEC phone#2 = 5002
HQ phone#1 = 3001
CME to CUE VM pilot = 4444
———————————————-

CME Config;
========

I am assuming youv’e alredy created a SIP voip dialpeer cme to CUE. Also created 2 MWI-on/off DNs on CME, incoming called number of mwi-on/off under cme-cue sip-voip-dialpeer. Now lets straight hop onto CUE module. Please note, 10 minutes doesn’t include above CME setup and DNS for VPIM.
step#1: configure the cue module itself
==========================

config t
interface Service-Engine0/0
description ====== AIM CUE Module ======
ip unnumbered FastEthernet0/0.102
service-module ip address 192.168.20.253 255.255.255.0
service-module ip default-gateway 192.168.20.254

ip route 192.168.20.253 255.255.255.255 Service-Engine0/0 <— a must

thats all.

Step#2; CUE initial setup
——————–

Rack02R3#service-module service-Engine 0/0 sess
Trying 192.168.20.253 2066 … Open

Site C router
————
Please answer y or n.

IMPORTANT:: DNS Configuration:
IMPORTANT::
IMPORTANT:: This allows the entry of hostnames, for example foo.cisco.com, inste
ad
IMPORTANT:: of IP addresses like 1.100.10.205 for servers used by CUE.  In order
IMPORTANT:: to configure DNS you must know the IP address of at least one of you
r
IMPORTANT:: DNS Servers.

Would you like to use DNS for CUE (y,n)?y

WARNING: If DNS is not used CUE will require the use
WARNING: of IP addresses.

Are you sure (y,n)? y

Enter IP Address of the Primary NTP Server
(IP address, or enter for 192.168.20.254): 192.168.20.254

Please identify a location so that time zone rules can be set correctly.
Please select a continent or ocean.
1) Africa            4) Arctic Ocean     7) Australia       10) Pacific Ocean
2) Americas          5) Asia             8) Europe
3) Antarctica        6) Atlantic Ocean   9) Indian Ocean
#? 5 <————————————————
Please select a country.
1) Afghanistan           18) Japan                 35) Philippines
2) Armenia               19) Jordan                36) Qatar
3) Azerbaijan            20) Kazakhstan            37) Russia
4) Bahrain               21) Korea (North)         38) Saudi Arabia
5) Bangladesh            22) Korea (South)         39) Singapore
6) Bhutan                23) Kuwait                40) Sri Lanka
7) Brunei                24) Kyrgyzstan            41) Syria
8) Cambodia              25) Laos                  42) Taiwan
9) China                 26) Lebanon               43) Tajikistan
10) Cyprus                27) Macao                 44) Thailand
11) Georgia               28) Malaysia              45) Turkmenistan
12) Hong Kong             29) Mongolia              46) United Arab Emirates
13) India                 30) Myanmar (Burma)       47) Uzbekistan
14) Indonesia             31) Nepal                 48) Vietnam
15) Iran                  32) Oman                  49) Yemen
16) Iraq                  33) Pakistan
17) Israel                34) Palestine
#? 13 <———————————————-

The following information has been given:

India

Therefore TZ=’Asia/India’ will be used.
Local time is now:      Tue Aug 12 19:14:46 GMT 2008.
Universal Time is now:  Tue Aug 12 11:14:46 UTC 2008.
Is the above information OK?
1) Yes
2) No
#? 1 <——————–type
Configuring the system. Please wait…
Changing owners and file permissions.
Change owners and permissions complete.
INIT: Switching to runlevel: 4
INIT: Sending processes the TERM signal
STARTED: cli_server.sh
STARTED: ntp_startup.sh
STARTED: LDAP_startup.sh
STARTED: superthread_startup.sh
STARTED: SQL_startup.sh
STARTED: HTTP_startup.sh
STARTED: ${ROOT}/usr/wfavvid/run
STARTED: probe
STARTED: dwnldr_startup.sh

waiting 202 …

IMPORTANT::
IMPORTANT:: Create an administrator account. With this account,
IMPORTANT:: you can log in to the Cisco Unity Express GUI and
IMPORTANT:: run the initialization wizard.
IMPORTANT::

Enter administrator user ID:
(user ID): administrator      ^H^H
**************************************************
administrator  is not a valid user ID.
A valid user ID:
1) must start with a letter
2) may contain letters, numbers, hyphens, underscores or dots
3) must end with a letter or a number
4) must contain no fewer than 2 characters
5) must contain no more than 31 characters
**************************************************
Enter administrator user ID:
(user ID): administrator
Enter password for :
(password):
Confirm password for  by reentering it:
(password):

sTEP#1 create a ccn subsystem sip
——
CUE#config t
CUE(config)# ccn subsystem sip
CUE(config-sip)# gateway address 192.168.20.254
CUE(config-sip)# enable
CUE(config-sip)# end

Step#4#2 create a ccn trigger sip
————————–

CUE(config)#
CUE(config)# ccn trigger sip phonenumber 4444
Adding new trigger
CUE(config-trigger)# enabled
CUE(config-trigger)# application voicemail
CUE(config-trigger)# end
CUE(config)#

Step#5 create users on CUE,  associate them with their phones and create Voice mailbox for them.
—————————————————————————–

CUE(config)#
CUE(config)# username sitec1 create
CUE(config)# username sitec1 phonenumber 5001<–sitec phone1
CUE(config)# username sitec2 create
CUE(config)# username sitec1 phonenumber 5002<–sitec phoen2
CUE(config)#
CUE(config)# groupname sales create <—-how to create a GDM
CUE(config)# groupname sales phonenumber 5555
CUE(config)# groupname sales member sitec1
CUE(config)# groupname sales member sitec2
CUE(config)#
CUE(config)# voicemail callerid <—this is a must
CUE(config)#
CUE(config)# voicemail mailbox owner sitec1
CUE(config-mailbox)# no tutorials
CUE(config-mailbox)# no tutorial
CUE(config-mailbox)# end

CUE(config)# voicemail mailbox owner sitec2
CUE(config-mailbox)# no tutorial
CUE(config-mailbox)# end

CUE(config)# voicemail mailbox owner sales
CUE(config-mailbox)# no tuto
CUE(config-mailbox)# end
CUE(config)# exit
CUE#
CUE# username sitec1 pin 12345 <–these are pin#
CUE# username sitec2 pin 12345 <–these are pin#
CUE#
CUE# wr

note, I prectice the CLI only and it hardly took 5 minutes to do everything.

Trick#1: Never use GUI [unless specified to do so]. You’ll know why not to use once u get caught into the the CUE GUI lunch! [its just $1400 lunch + GST damn!!]

Trick#2: CME only support 1 alternate extension so if there is a requirement for more
than 1 , use voice translation profile on CME dialpeer pointing to CME (incoming/outgoing).

Trick#3: by default mwi-on/off are 8000/8001 in CUE system. If needs to be modify them then in CUE
just do ‘show run’ on cue module and u will see below output, just copy into notepad modify
them according to your need and paste back into the cue;

ccn application ciscomwiapplication
description “ciscomwiapplication”
enabled
maxsessions 6
script “setmwi.aef
parameter “CallControlGroupID” “0”
parameter “strMWI_OFF_DN” “8001” <———-
parameter “strMWI_ON_DN” “8000” <—————-
end application

 

PS: Not really my post, but copied with all due courtesy to Push Bhatkoti

http://bhatkoti.com/category/unity-voicemail/cue/