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Cisco 2900 - IP Phones (CP-8945) doesn't automatically recording the voicemail

langkusno89
Level 1
Level 1

HI Expert,

Just wondering if anybody can help me on the issue i'm having currently, I have CISCO2921/K9 with module Cisco Unity Express - Administration (Version 8.6.7) Chassis type: C2921 Chassis serial: FGL19xxxxx Module type: ISM Module serial: FOC18xxxxx SDRAM (MBytes): 512 Installed Languages CUE Voicemail UK English.

 

Previously all unattended incoming call will be automatically recorded, which now all of sudden not working anymore, it was by the system "please leave your message after the tone etc...but after that, the voicemail wasn't recorded...

i've tried CLI, by executing "reload" command as well as hard reset on the router, but nothing seems fixed. really need some help here, as few users here missed out they voicemail.

Really appreciate it if any one can help on this.

 

Thank you.

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