IP Telephony and Phones

Hi all, Im getting the following error when I want to add my sub to my active publisher.  How can I get the capture.txt file? Thanks. 

Our users are stating that they only hear the phone ring through their plantronic headset. The issue is they don't want to have to wear the headset all day in order to know if a call is coming in or not. Is there a way to configure both the phone and...

Hello, We currently have SRST's at many remote sites.  Each site has approximately 5-10 POTS lines which cost $20-$40/each depending on site.  I was curious if it's possible to use something like cellular instead of POTS lines for this.  Does anyone ...

Has anyone know why dealing a number one time, the other end detects as it was dialed 2 times? We use CUCM 7.xx Not happen with all number dialed, just with some services we call into. Any clue how to solve it? Here a video descriptionhttps://vimeo.c...

Hello, I know there is a way to do this however I am at a loss.  What i am trying to accomplish is to have users call a DID number which will then get transferred to unity and prompt them for a mailbox number.  After entering the internal extension n...

Hello together, maybe you can help me. following situation:I got an external number (+49711...) which has a forward to one of our numbers (2888). when nobody picks up the phone it jumps to an unknown mailbox. i call the internal number and when nobod...

Pressing hold on DX video endpoint disconnects the call. Call Flow : DX -->VCS -->SME (10.200.75.82) --->SONUS SBC(10.200.99.70) -->ZOOM Here are the SIP messages exchanged - INVITE sip:83609666@10.200.199.70:5060 SIP/2.0Via: SIP/2.0/TCP 10.200.75.82...

Hi All I have a CME on 3925 running ISO 15.5, and the CUE is 8.6 from sip trunk to CUE Voicemail. the call comes in after 2 rings it should go to voicemail, but the call drops for a sec then it carries on ringing again. no supplementary-service sip m...

Hello Everyone, I hope you can help me with this odd problem.We have this migrated CUCM deployment (12.5) ,  We have 2 Branches, each with Its own Subscriber, Publisher is in DC. Users o from of this branches are experiencing random call termination,...

I have a situation that call connects to DN with recording profile set change to as conference display on phone screen when call is answered. The line is set up for audio recording with a 3rd party application with BIB on and through SIP trunk with r...

HiI've got a strange one here. I've an 8832 registered with CUCM, it's getting an IP, conf file and calls are working without any issue.On CUCM it's showing as not available and the webpage isn't reachable.  Registration: UnknownIPv4 Address: None Th...

Ok so what is the deal?Doesn't look like it does anything.I am changing my default regional relationships tonight and need to remove a lot of relationship and was looking for a way to make bulk changes to the regional matrix. Tried Export/change/Impo...