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Cisco 4331 with log %FARM_DSPRM-6-CARDREMOVEINF

PaulReveco
Level 1
Level 1

Hello everyone
I was reviewing a call problem, that the client indicated that the calls were cut off after a period of time and I found a log about a drop in the cube's voice module, it seems to me that it could be a physical issue, so I see it reconnects itself.

 

Feb 24 17:36:16: %FARM_DSPRM-6-CARDREMOVEINFO: dspfarm card slot 4 is removed.
Feb 24 17:36:16: %SPA_OIR-6-OFFLINECARD: SPA (PVDM4-32) offline in subslot 0/4
Feb 24 17:38:39: %SPA_OIR-3-HW_INIT_TIMEOUT: subslot 0/1
Feb 24 17:38:44: %SPA_OIR-3-RECOVERY_RELOAD: subslot 0/1: Attempting recovery by reloading SPA
Feb 24 17:38:44: %SPA_OIR-6-OFFLINECARD: SPA (NIM-4FXO) offline in subslot 0/1
Feb 24 17:43:21: %SPA_OIR-3-HW_INIT_TIMEOUT: subslot 0/4
Feb 24 17:43:26: %SPA_OIR-3-RECOVERY_RELOAD: subslot 0/4: Attempting recovery by reloading SPA
Feb 24 17:43:26: %FARM_DSPRM-6-CARDREMOVEINFO: dspfarm card slot 4 is removed.
Feb 24 17:43:26: %SPA_OIR-6-OFFLINECARD: SPA (PVDM4-32) offline in subslot 0/4
Feb 24 17:45:49: %SPA_OIR-3-HW_INIT_TIMEOUT: subslot 0/1
Feb 24 17:45:54: %SPA_OIR-3-RECOVERY_RELOAD: subslot 0/1: Attempting recovery by reloading SPA
Feb 24 17:45:54: %SPA_OIR-6-OFFLINECARD: SPA (NIM-4FXO) offline in subslot 0/1
Feb 24 17:50:31: %SPA_OIR-3-HW_INIT_TIMEOUT: subslot 0/4
Feb 24 17:50:36: %SPA_OIR-3-RECOVERY_RELOAD: subslot 0/4: Attempting recovery by reloading SPA
Feb 24 17:50:36: %FARM_DSPRM-6-CARDREMOVEINFO: dspfarm card slot 4 is removed.
Feb 24 17:50:36: %SPA_OIR-6-OFFLINECARD: SPA (PVDM4-32) offline in subslot 0/4
Feb 24 17:52:59: %SPA_OIR-3-HW_INIT_TIMEOUT: subslot 0/1
Feb 24 17:53:04: %SPA_OIR-3-RECOVERY_RELOAD: subslot 0/1: Attempting recovery by reloading SPA
Feb 24 17:53:04: %SPA_OIR-6-OFFLINECARD: SPA (NIM-4FXO) offline in subslot 0/1

 

REG.Civil_Valdivia.RP#show inventory

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
INFO: Please use "show license UDI" to get serial number for licensing.
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

NAME: "Chassis", DESCR: "Cisco ISR4331 Chassis"
PID: ISR4331/K9 , VID: V06 , SN: FLM241811V5

NAME: "Power Supply Module 0", DESCR: "250W AC Power Supply for Cisco ISR 4330"
PID: PWR-4330-AC , VID: V04 , SN: DCA241410XG

NAME: "Fan Tray", DESCR: "Cisco ISR4330 Fan Assembly"
PID: ACS-4330-FANASSY , VID: , SN:

NAME: "module 0", DESCR: "Cisco ISR4331 Built-In NIM controller"
PID: ISR4331/K9 , VID: , SN:

NAME: "NIM subslot 0/1", DESCR: "NIM-4FXO Voice Analog Module"
PID: NIM-4FXO , VID: V02 , SN: FOC24140BTH

NAME: "PVDM subslot 0/4", DESCR: "PVDM4-32 Voice DSP Module"
PID: PVDM4-32 , VID: V02 , SN: FOC24145807

NAME: "NIM subslot 0/0", DESCR: "Front Panel 3 ports Gigabitethernet Module"
PID: ISR4331-3x1GE , VID: V01 , SN:

NAME: "module 1", DESCR: "Cisco ISR4331 Built-In SM controller"
PID: ISR4331/K9 , VID: , SN:

NAME: "module R0", DESCR: "Cisco ISR4331 Route Processor"
PID: ISR4331/K9 , VID: V06 , SN: FLM24160C91

NAME: "module F0", DESCR: "Cisco ISR4331 Forwarding Processor"
PID: ISR4331/K9 , VID: , SN:

 

 

REG.Civil_Valdivia.RP#sh dspfarm all
Dspfarm Profile Configuration

Profile ID = 3, Service = TRANSCODING, Resource ID = 1
Profile Service Mode : Non Secure
Profile Admin State : UP
Profile Operation State : ACTIVE IN PROGRESS
Application : SCCP Status : ASSOCIATION IN PROGRESS
Resource Provider : FLEX_DSPRM Status : UP
Total Number of Resources Configured : 3
Total Number of Resources Available : 0
Total Number of Resources Out of Service : 3
Total Number of Resources Active : 0
Codec Configuration: num_of_codecs:6
Codec : g729br8, Maximum Packetization Period : 60
Codec : g729r8, Maximum Packetization Period : 60
Codec : g711ulaw, Maximum Packetization Period : 30
Codec : g711alaw, Maximum Packetization Period : 30
Codec : g729ar8, Maximum Packetization Period : 60
Codec : g729abr8, Maximum Packetization Period : 60
Dspfarm Profile Configuration

Profile ID = 1, Service = CONFERENCING, Resource ID = 2
Profile Service Mode : Non Secure
Profile Admin State : UP
Profile Operation State : ACTIVE IN PROGRESS
Application : SCCP Status : ASSOCIATION IN PROGRESS
Resource Provider : FLEX_DSPRM Status : UP
Total Number of Resources Configured : 3
Total Number of Resources Available : 0
Total Number of Resources Out of Service : 3
Total Number of Resources Active : 0
Maximum conference participants : 8
Codec Configuration: num_of_codecs:6
Codec : g711ulaw, Maximum Packetization Period : 30 , Transcoder: Not Required
Codec : g711alaw, Maximum Packetization Period : 30 , Transcoder: Not Required
Codec : g729ar8, Maximum Packetization Period : 60 , Transcoder: Not Required
Codec : g729abr8, Maximum Packetization Period : 60 , Transcoder: Not Required
Codec : g729r8, Maximum Packetization Period : 60 , Transcoder: Not Required
Codec : g729br8, Maximum Packetization Period : 60 , Transcoder: Not Required
Dspfarm Profile Configuration

Profile ID = 2, Service = MTP, Resource ID = 3
Profile Service Mode : Non Secure
Profile Admin State : UP
Profile Operation State : ACTIVE IN PROGRESS
Application : SCCP Status : ASSOCIATION IN PROGRESS
Resource Provider : FLEX_DSPRM Status : UP
Total Number of Resources Configured : 3
Total Number of Resources Available : 0
Total Number of Resources Out of Service : 3
Total Number of Resources Active : 0
Hardware Configured Resources : 3
Hardware Resources Out of Service: 3
Software Configured Resources : 0

Number of Hardware Resources Active : 0
Number of Software Resources Active : 0
Codec Configuration: num_of_codecs:1
Codec : g711ulaw, Maximum Packetization Period : 30

 

Total number of DSPFARM DSP channel(s) 0

REG.Civil_Valdivia.RP#


REG.Civil_Valdivia.RP#

1 Reply 1

Leo Laohoo
Hall of Fame
Hall of Fame

Raise a Cisco TAC Case (North/Latin America or Europe/ME/Africa TAC region) and get them to verify if this is CSCvc24451.

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