02-24-2022 01:00 PM
Hello everyone
I was reviewing a call problem, that the client indicated that the calls were cut off after a period of time and I found a log about a drop in the cube's voice module, it seems to me that it could be a physical issue, so I see it reconnects itself.
Feb 24 17:36:16: %FARM_DSPRM-6-CARDREMOVEINFO: dspfarm card slot 4 is removed.
Feb 24 17:36:16: %SPA_OIR-6-OFFLINECARD: SPA (PVDM4-32) offline in subslot 0/4
Feb 24 17:38:39: %SPA_OIR-3-HW_INIT_TIMEOUT: subslot 0/1
Feb 24 17:38:44: %SPA_OIR-3-RECOVERY_RELOAD: subslot 0/1: Attempting recovery by reloading SPA
Feb 24 17:38:44: %SPA_OIR-6-OFFLINECARD: SPA (NIM-4FXO) offline in subslot 0/1
Feb 24 17:43:21: %SPA_OIR-3-HW_INIT_TIMEOUT: subslot 0/4
Feb 24 17:43:26: %SPA_OIR-3-RECOVERY_RELOAD: subslot 0/4: Attempting recovery by reloading SPA
Feb 24 17:43:26: %FARM_DSPRM-6-CARDREMOVEINFO: dspfarm card slot 4 is removed.
Feb 24 17:43:26: %SPA_OIR-6-OFFLINECARD: SPA (PVDM4-32) offline in subslot 0/4
Feb 24 17:45:49: %SPA_OIR-3-HW_INIT_TIMEOUT: subslot 0/1
Feb 24 17:45:54: %SPA_OIR-3-RECOVERY_RELOAD: subslot 0/1: Attempting recovery by reloading SPA
Feb 24 17:45:54: %SPA_OIR-6-OFFLINECARD: SPA (NIM-4FXO) offline in subslot 0/1
Feb 24 17:50:31: %SPA_OIR-3-HW_INIT_TIMEOUT: subslot 0/4
Feb 24 17:50:36: %SPA_OIR-3-RECOVERY_RELOAD: subslot 0/4: Attempting recovery by reloading SPA
Feb 24 17:50:36: %FARM_DSPRM-6-CARDREMOVEINFO: dspfarm card slot 4 is removed.
Feb 24 17:50:36: %SPA_OIR-6-OFFLINECARD: SPA (PVDM4-32) offline in subslot 0/4
Feb 24 17:52:59: %SPA_OIR-3-HW_INIT_TIMEOUT: subslot 0/1
Feb 24 17:53:04: %SPA_OIR-3-RECOVERY_RELOAD: subslot 0/1: Attempting recovery by reloading SPA
Feb 24 17:53:04: %SPA_OIR-6-OFFLINECARD: SPA (NIM-4FXO) offline in subslot 0/1
REG.Civil_Valdivia.RP#show inventory
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
INFO: Please use "show license UDI" to get serial number for licensing.
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
NAME: "Chassis", DESCR: "Cisco ISR4331 Chassis"
PID: ISR4331/K9 , VID: V06 , SN: FLM241811V5
NAME: "Power Supply Module 0", DESCR: "250W AC Power Supply for Cisco ISR 4330"
PID: PWR-4330-AC , VID: V04 , SN: DCA241410XG
NAME: "Fan Tray", DESCR: "Cisco ISR4330 Fan Assembly"
PID: ACS-4330-FANASSY , VID: , SN:
NAME: "module 0", DESCR: "Cisco ISR4331 Built-In NIM controller"
PID: ISR4331/K9 , VID: , SN:
NAME: "NIM subslot 0/1", DESCR: "NIM-4FXO Voice Analog Module"
PID: NIM-4FXO , VID: V02 , SN: FOC24140BTH
NAME: "PVDM subslot 0/4", DESCR: "PVDM4-32 Voice DSP Module"
PID: PVDM4-32 , VID: V02 , SN: FOC24145807
NAME: "NIM subslot 0/0", DESCR: "Front Panel 3 ports Gigabitethernet Module"
PID: ISR4331-3x1GE , VID: V01 , SN:
NAME: "module 1", DESCR: "Cisco ISR4331 Built-In SM controller"
PID: ISR4331/K9 , VID: , SN:
NAME: "module R0", DESCR: "Cisco ISR4331 Route Processor"
PID: ISR4331/K9 , VID: V06 , SN: FLM24160C91
NAME: "module F0", DESCR: "Cisco ISR4331 Forwarding Processor"
PID: ISR4331/K9 , VID: , SN:
REG.Civil_Valdivia.RP#sh dspfarm all
Dspfarm Profile Configuration
Profile ID = 3, Service = TRANSCODING, Resource ID = 1
Profile Service Mode : Non Secure
Profile Admin State : UP
Profile Operation State : ACTIVE IN PROGRESS
Application : SCCP Status : ASSOCIATION IN PROGRESS
Resource Provider : FLEX_DSPRM Status : UP
Total Number of Resources Configured : 3
Total Number of Resources Available : 0
Total Number of Resources Out of Service : 3
Total Number of Resources Active : 0
Codec Configuration: num_of_codecs:6
Codec : g729br8, Maximum Packetization Period : 60
Codec : g729r8, Maximum Packetization Period : 60
Codec : g711ulaw, Maximum Packetization Period : 30
Codec : g711alaw, Maximum Packetization Period : 30
Codec : g729ar8, Maximum Packetization Period : 60
Codec : g729abr8, Maximum Packetization Period : 60
Dspfarm Profile Configuration
Profile ID = 1, Service = CONFERENCING, Resource ID = 2
Profile Service Mode : Non Secure
Profile Admin State : UP
Profile Operation State : ACTIVE IN PROGRESS
Application : SCCP Status : ASSOCIATION IN PROGRESS
Resource Provider : FLEX_DSPRM Status : UP
Total Number of Resources Configured : 3
Total Number of Resources Available : 0
Total Number of Resources Out of Service : 3
Total Number of Resources Active : 0
Maximum conference participants : 8
Codec Configuration: num_of_codecs:6
Codec : g711ulaw, Maximum Packetization Period : 30 , Transcoder: Not Required
Codec : g711alaw, Maximum Packetization Period : 30 , Transcoder: Not Required
Codec : g729ar8, Maximum Packetization Period : 60 , Transcoder: Not Required
Codec : g729abr8, Maximum Packetization Period : 60 , Transcoder: Not Required
Codec : g729r8, Maximum Packetization Period : 60 , Transcoder: Not Required
Codec : g729br8, Maximum Packetization Period : 60 , Transcoder: Not Required
Dspfarm Profile Configuration
Profile ID = 2, Service = MTP, Resource ID = 3
Profile Service Mode : Non Secure
Profile Admin State : UP
Profile Operation State : ACTIVE IN PROGRESS
Application : SCCP Status : ASSOCIATION IN PROGRESS
Resource Provider : FLEX_DSPRM Status : UP
Total Number of Resources Configured : 3
Total Number of Resources Available : 0
Total Number of Resources Out of Service : 3
Total Number of Resources Active : 0
Hardware Configured Resources : 3
Hardware Resources Out of Service: 3
Software Configured Resources : 0
Number of Hardware Resources Active : 0
Number of Software Resources Active : 0
Codec Configuration: num_of_codecs:1
Codec : g711ulaw, Maximum Packetization Period : 30
Total number of DSPFARM DSP channel(s) 0
REG.Civil_Valdivia.RP#
REG.Civil_Valdivia.RP#
02-24-2022 06:57 PM
Raise a Cisco TAC Case (North/Latin America or Europe/ME/Africa TAC region) and get them to verify if this is CSCvc24451.
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: