Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
HiI have one user who is unable to pick up calls using the BLF. When they attempt to pick up a call they get a "temp fail" message. I have logged the user into a different handset and the issue follows the UDP. I have deleted and ...
Cisco TAC may require for CUCM upgrade provide effective technical support.CUCM Upgrade11.5 to 12.5 Recommendations/requirement.Can I engage TAC pro-actively before the upgrade for any planning question?
Welcome to the Cisco Support Community Ask the Expert conversation. Learn from experts Vijay Rao and Amit Singh about simplified upgrade process and focused support from Cisco to migrate to version 9.1. This is a continuation of the live Webcast...
After selecting using directory button, phone displays (requesting) and never connects to directory. All other Cisco IP phones in system work correctly.
Hello Dears, It might be a fool question, but I got in stuck in this confusion. Usually I have seen, for example, copying headers from a inbound SIP message in an inbound dial-peer, to outbound SIP message in an outbound dial-peer; all of them using ...
Hello All, We have H323 Gateway which is used by ISDN lines and SIP trunk by SIP lines. We are planning to move ISDN lines to SIP. So the provider wants us to update the changes from CUCM end. We are planning to change the priority of Route group to ...
hi guyshow can i check jitter, detailed command will be very welcomed.and how can i resolve and reduce jitter on cisco switch??detailed answer will be very welcomed
This is so confusing to me. I have both models (as far as I'm aware, it is possible that the second time I purchased these phones I was sent the wrong model) and they look and behave exactly the same. I have no intention to use Call Manager, or any...
Hi There, I have a Cisco IP 8861-3PCC registered to Webex Cloud Calling. The phone can make and received calls but I can't change any settings or even out the phone in DND. I am getting a prompt to sign in and its just asking for a password. I have n...
Hello Guys , I have problem about registering webex room kit mini to CUCM (Version 11.5) . I'm sure I've registered mac add correctly, and the device type is correct. However, the page on CUCM says the status is rejected. Previously, I registered thi...
Is there a document out there that can explain Licensing for Unified Communications Manager? I'm having trouble finding information on this topic. Thanks
Was wondering if I can get some help/direction on an issue.If I forward my phone to my cell number different things happen. If I call extension from internal extension forwarding to 728-xxxx works fine.If I call extension from internal extension forw...
I have a brand new CP-7861 phone that I need to deploy to new user. I plugged into the network and "registration in progress" message has been on the screen for 2 days now. I have it tied into a Cisco switch in the same port another Cisco phone was...
Hello Everyone,I had recently an UC Cluster upgrade from v.11.5 to v.14 and something changed regarding the calls.When I receive an inbound call to a number which is not configured in Call Manager, I get a ringing tone, instead of a busy or non exist...
Greetings, We are seeing an issue with Cisco IP Communicator when attempting to join or conference multiple calls together. A message will appear that says "Key Is Not Active". However, this only occurs under certain scenarios... the rest of the time...
