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Cisco 6961 message light on 2nd line

Kyle Albasha
Beginner
Beginner

                   I'm running Unity connection 8.6.2.22900-9 and have  6961 phone program with

line 1 is a primary line

line 2 is dep line

however whenever i leave a message on  the 2nd line

i don't see the message light

Any idea

Thanks

1 Reply 1

Rob Huffman
Hall of Fame Community Legend Hall of Fame Community Legend
Hall of Fame Community Legend

Hi Kyle,

In CUCM admin find the phone and then look at the DN config page for Line 2

down towards the bottom of the page look for;

Change this to Light and Prompt or Light only - whichever you prefer

Cheers!

Rob

"Every fool's got a reason to feelin' sorry for himself" - Springsteen

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