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Cisco 6961 message light on 2nd line

                   I'm running Unity connection 8.6.2.22900-9 and have  6961 phone program with

line 1 is a primary line

line 2 is dep line

however whenever i leave a message on  the 2nd line

i don't see the message light

Any idea

Thanks

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1 REPLY 1
Hall of Fame Community Legend

Cisco 6961 message light on 2nd line

Hi Kyle,

In CUCM admin find the phone and then look at the DN config page for Line 2

down towards the bottom of the page look for;

Change this to Light and Prompt or Light only - whichever you prefer

Cheers!

Rob

"Every fool's got a reason to feelin' sorry for himself" - Springsteen

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