09-03-2009 08:49 AM - edited 03-15-2019 07:38 PM
Hi
I have strange problem on 7937s conference phones. When I do directory lookup and find number starting with + as country code, it strips the + and does not dial and sends number without + to internal extension.
But, when I dial from normal phone with directory lookup, it dials + and connects the call.
Any idea if it is bug related issue.
Cheers
11-30-2009 01:33 PM
Hi Muhammad,
We are having the same issue with 7937. We have + dialing and 7937 couldn't show it from coporate directory. 7965 works fine. Our CM is 7.13.
Did you have this issue solved? Looks like a bug.
Thanks
James
12-24-2009 05:57 AM
As of firmware 1.3(4), the 7937 does not support dialing the + character. There is apparently an enhancement request open to address this but I have yet to see it first-hand.
12-28-2009 08:14 PM
Thanks for the reply.
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