Cisco 8831ip phone

[Hamada Ahmed]

Dears,

I have 8831 and CME

This ip phone has extension 100 

I want to allow this phone to recieve more than one call concurrent , not one call active and the second on hold , i want make all call active , like conference but for incoming call

[Jaime Valencia]

Not sure what you're trying to do here, but there is no way to have more than one call active, assuming you have either multiple lines, or your line can receive multiple calls. There can only be one RTP stream active, and all other calls are going to be put on hold.

If you want to have more than one call in the line, configure it as dual or octo line.

[Hamada Ahmed]

Hi jaime,

My CME has 4 fxo with 4 lines,

I want that when 4 incoming calls call my extension 100 which is ip phone 8831 ,

This ip phone can answer all the calls in the same time "like confetence".

What you mean of dual or octo line?

[williams.mark.m]

Hi Hamada,

If I understand you correctly, you have multiple lines and you want to point those lines all to the 8831.  When you are on a call on line 1, if a call comes in on line 2, you want that call to route to the 8831 and be able to be answered an have the call automatically conferenced with the existing call.  Unfortunately, this is not possible.  Unfortunately, I do not believe that this is possible.  Your best bet, depending on your system resources, would be configuring Meet-Me Conferencing which can supply some of the features you're looking for, just with a little of work in the middle.

Hope this helps,

Mark