Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi, We are planning to upgrade our Unity Connection from 10.5 to 11.5 next month. But, we have a situation wherein the contract tied to the licenses on the Unity Connection is expiring in a few days from now. So we have decided to upgrade the licens...
i have IP Phone 7821 in my network and i discoverd that they support SIP by default , is their any way to switch this phones to SCCP .Thaks
Hi, I'm having an issue where a person currenly on a call would like to place the call on hold to make an intercom call. However after placing the call on hold and making the intercom call upon returning to to call that was placed on hold the call ha...
Hello, For some reason my phone only dials alpha characters (so A,B,C when you type 2) instead of numbers. How do I switch this back? I cant find the right button in the users manual how to change this. Many thanks!
Hello,I'm trying to understand/configure early media for 15.0(1)M4. From what I understand so far it is media which is played to the caller before a (SIP) session is established. In our situation we need to play a certain audio file when someone call...
Hi All, I've a doubt regarding the call routing between two cluter configured with EMCC.In EMCC it is a must to configure a SIP TRUNK type EMCC.Suppose that the two cluster (A and B) don't have any trunk configured apart from the SIP TRUNK type EMCC....
Hello I just bought IP phone 8861-3PCC and Key expansion module. I tried to attach key expansion module, but phone always says "Accessory disabled by administrator". This is 3PCC model so i do now know why it showing this message. I went to admin we...
Hi,Do someone knows if it is possible to enable phone book on CME using https, which point to CUCM phone book ? Thanks in advance.
Hello,We integrated biamp ceiling mics and DSP to sx20 and we are encountering a problem with the microphone level on the sx20 side, when I checked the mic level meter on the web admin page on the sx20, it is very large. Ceiling mics get power from ...
Hi My question is staright, as Title, let me show you an example As you can see there is no redundancy in the network, and Root bridge is last L2 switch, so in this case may question is.- Will this can cause a poor data flow over LAN, ? I have 100 ...
WE have a working CME 8.6 system on a 2851 router and we have 5 DID's, 2 toll free inbound only and 3 inbound/outbound for 3 divisions of my company. We use 4 digit dialing for internal calls. Each phone has an appearance for each of the 3 DIDs and...
My company is talking about moving to SIP trunks and dropping our ISDN/PRI circuits. We have been in conversation with several carriers about SIP trunks, and are getting mixed answers about the need for an SBC on our side. One says we do, another s...
Hello, Anyone know why a port would be up/up off-hook when nothing's configured on these ports and nothing's actually patched in? Thankyou in advance Test-vg320#show voice port summIN OUTPORT CH SIG-TYPE ADMIN OPER STATUS STATUS EC=============== == ...
Hello All,Trying to delete a user mailbox in Unity Connection version10.5. I used the SQL command to find the Objet ID but failed to delete the user. I also used the Bulk User Delete tool to trace the dependencies but no dependency was found. Pleas s...
To whom it may concern, When inputting passcodes to join a conference call from Cisco 7821 phones we are having DTMF issue whereby the full passcode is not recognised. We only encounter this issue when using Cisco 7821 phones not from Nortel or Poly...
