cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
509
Views
0
Helpful
3
Replies

Cisco 8861 Phone

jadkins01
Level 1
Level 1

I'm unable to get a 8861 phone to connect to a wireless access point? I have followed the instructions in the documentation but, the phone just says connecting at the top of the screen. When using a wired connection, the phone works just fine and registers with the UCM. I have the correct SSID and WEP key in the phone. I've tried connecting to a Cisco 1142 AP and Enterasys access points.

3 Replies 3

EmilTaghiyev
Level 1
Level 1

First check does IP Phone get correct IP address

If yes check in DHCP have You configured option 150

The phone isn't getting an IP. Option 150 is configured. I have some 7925 wireless phones and they work just fine. I have even tried connecting to a wireless network  that is open.

The phone isn't getting an IP. Option 150 is configured. I have some 7925 wireless phones and they work just fine. I have even tried connecting to a wireless network  that is open.

What are the SSID settings of the phone?

 

Is it correct to say the 1140 is autonomous and not controller-based?