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CISCO 8961

coops120680
Level 1
Level 1

Hi

 

I am trying to present an engaged tone when other callers are ringing whilst i am on the phone. I am logging onto my device via the Device Configuration and selecting 'Call Reject' on the DND Option, but it does not seem to work. Is that right?

 

How do i go about this?

Your help will be very much appreciated

 

A

1 Reply 1

nick.mueller
Level 6
Level 6

When you say 'engaged tone' do you mean a 'busy signal' tone?  You don't want it to ring your device or go to voicemail?

 

npm