09-16-2011 01:18 PM - edited 03-16-2019 07:02 AM
Dear All,
I recently updated the firmware to: cmterm-6901_6911-sip.9-2-1-0 and configured the phone by using TFTP via xml files.
I created SEP<mac_address>.cnf.xml and dialplan.xml by using some sample files for Cisco 79xx IP phones. The phone is correctly registered to the PBX and it works fine.
The only problem is the interdigit timeout (default 10"). I can't change this value by using dialplan.xml. When I reboot the phone, the TFTP files are read and also the dialplan.xml, but nothing change.
Follow the dialplan.xml file:
<DIALTEMPLATE>
<TEMPLATE MATCH="*" TIMEOUT="5"/>
</DIALTEMPLATE>
Someone can help me?
Regards.
Mauro
09-05-2014 03:01 AM
For sure.
Use the SIP firmware and xml sample file with params config on your risk.
You have to:
1. copy all the files (also xml config file) into a directory on your computer.
2. modify the xml file with the IP of your PBX
3. modify the xml file with your extension number
4. install a tftpd server on your computer indicating the folder with the files (firmware and xml) as "root folder"
5. set the phone IP address as valid addres in your LAN
6. set the phone tftp server IP addres as your PC address
7. start the tdtpd server on your PC
8. restart the phone connected to the LAN
Now if you are right the tftp server dialog will show you the communication progress and the phone will be flashed as SIP phone. At the end you should see your phone registred on your PBX.
Remember that I not solved the problem of interdihit timeout then when you start a call you have to wait 10 seconds before the call start.
Good Luck.
09-08-2014 01:29 AM
can you share me the files please
my email address is
sajid@acme.net.pk
09-09-2014 03:42 AM
thanks
02-16-2015 01:57 AM
Hi,
I have the same problem. The phone is correctly registered and works fine but the problem is the interdigit timeout I change the value but that dont take effect on the phone. Anything help is appreciated. I let my email if someone can help my kvera@nectarcompany.com
Regars.
K.
02-16-2015 07:25 AM
Same problem here!!!!! Really anybody have a solution?
Thx!
03-24-2015 08:31 AM
Same here. Tried many different settings, but no joy. Please help.
05-27-2015 04:06 AM
Same problem here guys! does anyone have a solution? I can't believe that a Giant like Cisco can't solve this issue.My e-mail if anyone want to help:amranisat@hotmail.es
Thanks!
05-27-2015 05:17 PM
Welcome to the Club whose members have CP-6901 Bricks due to the poor quality control and support of the SIP dialplan.
This problem really does render the phone useless. Quite a few $$ down the drain.
You have to question both the quality assurance processes and the commitment to delivering a fix once the issue has been reported.
05-28-2015 01:43 AM
Thanks for your reply Paul Neilson, It's hard to believe, we've got customers with these devices complaining about this issue, and we are looking forward to give them a solution.
05-28-2015 12:58 PM
The amazing thing is that Cisco technical staff could answer in a second but no one is ever turned down and talk to us.
05-28-2015 03:28 PM
Dear marou,
i have cp6901 phone and i hope to get the SIP config. File for it to work with astrex base PBX and if there is other needed files i appericate if tou send to me .
wael1981@gmail.com
thanks in advance for your help
wael
01-29-2018 12:07 AM - edited 01-29-2018 11:07 PM
Same issue in 2018
Any workaround ?
It is enough anyone from Cisco staff simply says "dialplan not supported by 6901"
Just to stop people search and search for a solution.
Thank you
01-30-2018 02:14 AM
Some improvement:
After playing with 6901 and failed dialplan management ,yesterday, I left the phone on standby all night long.
This morning , surprisingly, its dialplan was working :
<dialTemplate>
<TEMPLATE MATCH="...." Timeout="0"/>
</dialTemplate>
all four-digit numbers were dialed immediately !!
After a phone reset , dial plan was working no more.........
Absolutely nonsense, any idea ????
SEPMAC.cnf.xml attached.......
01-30-2018 11:39 PM - edited 01-31-2018 12:00 AM
Again, I can confirm this behaviour
Dialplans work after many hours of phone inactivity (I cannot define.....surely 14hours I',m away from my job)
Perhaps phone is trying to load something, searching for some configuration on network and after a very long timeout it consider to use the dialplan file loaded from TFTP at boot.
From SSH console , any "show sipstack xxxxxx" command returns NO data (console prompt back) in each case, working or not working dialplan
Also SSH dumps are not showing any particular difference in behavior between two cases.
Do you have any suggestion about ?
02-12-2018 02:37 PM
Same issue here.
Any fix!
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