06-17-2022 10:47 AM
Hi,
I received some brand new CP-7821-3PCC-K9, but I use CUCM 11.0
How could I change the MPP to Enterprise?
Is there any way to upgrade those firmware?
Many thanks.
Solved! Go to Solution.
06-17-2022 11:13 AM
Discuss with the vendor swapping the device for one with enterprise FW, that's the first option.
If you want to migrate from MPP to enterprise, you need a license to do it, depending on your support contract situation with Cisco, it may be included, or you may need to buy it.
All details at upgrade.cisco.com
06-17-2022 11:13 AM
Discuss with the vendor swapping the device for one with enterprise FW, that's the first option.
If you want to migrate from MPP to enterprise, you need a license to do it, depending on your support contract situation with Cisco, it may be included, or you may need to buy it.
All details at upgrade.cisco.com
06-18-2022 08:54 AM
Many thanks.
11-24-2022 01:24 AM
Hi,
We received the converted license files.
I would like to upgrade the phones one by one with a TFTP.
I have the latest firmware. The documentation said: "update the cfg.xml with Transition Rule-s"
As I see the phone want to reach the 7821-3PCC.xml and Cisco/CP-7821-3PCC/mac_address.cfg
How can I download from the phone or create those files?
Thanks.
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