Cisco CP 7821 XML.cnf

[imranbhatti22006]

Dear Members, 

I've 2 problems, I'm running cisco CP-7821 with with Aestrisk PBX yeastar. I make them register with PBX but unfortunately no call logs showing. I couldn't figure it out call history where i can set it up. 

2- I watn to register "line Button = 2" as second line but its not getting registered. line button = 1 is working fine but when added line Button = 2 configurations as 2nd extension, it doesn't get registered. anyone can help?? Pasting below xml output i have right now. 

<device>
        <deviceProtocol>SIP</deviceProtocol>
        <sshUserId>cisco</sshUserId>
        <sshPassword>cisco</sshPassword>
        <devicePool>
        <dateTimeSetting>
        <dateTemplate>D/M/Ya</dateTemplate>
        <timeZone>Asian Standard Time</timeZone>
        <ntps>
        <ntp>
        <name>0.asia.pool.ntp.org</name>
        <ntpMode>Unicast</ntpMode>
              </ntp>
         </ntps>
      </dateTimeSetting>
        <callManagerGroup>
        <members>
        <member priority="0">
        <callManager>
        <ports>
        <ethernetPhonePort>2000</ethernetPhonePort>
        <sipPort>5060</sipPort>
        <securedSipPort>5061</securedSipPort>
                  </ports>
        <processNodeName>192.168.1.4</processNodeName>
               </callManager>
            </member>
         </members>
      </callManagerGroup>
   </devicePool>
        <sipProfile>
        <sipProxies>
        <backupProxy></backupProxy>
        <backupProxyPort></backupProxyPort>
        <emergencyProxy></emergencyProxy>
        <emergencyProxyPort></emergencyProxyPort>
        <outboundProxy></outboundProxy>
        <outboundProxyPort></outboundProxyPort>
        <registerWithProxy>true</registerWithProxy>
      </sipProxies>
        <sipCallFeatures>
        <cnfJoinEnabled>true</cnfJoinEnabled>
        <callForwardURI>x-serviceuri-cfwdall</callForwardURI>
        <callPickupURI>x-cisco-serviceuri-pickup</callPickupURI>
        <callPickupListURI>x-cisco-serviceuri-opickup</callPickupListURI>
        <callPickupGroupURI>x-cisco-serviceuri-gpickup</callPickupGroupURI>
        <meetMeServiceURI>x-cisco-serviceuri-meetme</meetMeServiceURI>
        <abbreviatedDialURI>x-cisco-serviceuri-abbrdial</abbreviatedDialURI>
        <rfc2543Hold>false</rfc2543Hold>
        <callHoldRingback>2</callHoldRingback>
        <localCfwdEnable>true</localCfwdEnable>
        <semiAttendedTransfer>true</semiAttendedTransfer>
        <anonymousCallBlock>2</anonymousCallBlock>
        <callerIdBlocking>2</callerIdBlocking>
        <dndControl>0</dndControl>
        <remoteCcEnable>true</remoteCcEnable>
      </sipCallFeatures>
        <sipStack>
        <sipInviteRetx>6</sipInviteRetx>
        <sipRetx>10</sipRetx>
        <timerInviteExpires>180</timerInviteExpires>
        <timerRegisterExpires>3600</timerRegisterExpires>
        <timerRegisterDelta>5</timerRegisterDelta>
        <timerKeepAliveExpires>120</timerKeepAliveExpires>
        <timerSubscribeExpires>120</timerSubscribeExpires>
        <timerSubscribeDelta>5</timerSubscribeDelta>
        <timerT1>500</timerT1>
        <timerT2>4000</timerT2>
        <maxRedirects>70</maxRedirects>
        <remotePartyID>true</remotePartyID>
        <userInfo>None</userInfo>
      </sipStack>
        <autoAnswerTimer>1</autoAnswerTimer>
        <autoAnswerAltBehavior>false</autoAnswerAltBehavior>
        <autoAnswerOverride>true</autoAnswerOverride>
        <transferOnhookEnabled>false</transferOnhookEnabled>
        <enableVad>false</enableVad>
        <preferredCodec>g711ulaw</preferredCodec>
        <dtmfAvtPayload>101</dtmfAvtPayload>
        <dtmfDbLevel>3</dtmfDbLevel>
        <dtmfOutofBand>avt</dtmfOutofBand>
        <alwaysUsePrimeLine>false</alwaysUsePrimeLine>
        <alwaysUsePrimeLineVoiceMail>false</alwaysUsePrimeLineVoiceMail>
        <kpml>3</kpml>
        <natEnabled>false</natEnabled>
        <natAddress></natAddress>
        <phoneLabel>117</phoneLabel>
        <stutterMsgWaiting>0</stutterMsgWaiting>
        <callStats>false</callStats>
        <silentPeriodBetweenCallWaitingBursts>10</silentPeriodBetweenCallWaitingBursts>
        <disableLocalSpeedDialConfig>false</disableLocalSpeedDialConfig>
        <startMediaPort>16384</startMediaPort>
        <stopMediaPort>32766</stopMediaPort>
       <sipLines>
        <line button="1">
          <featureID>9</featureID>
          <featureLabel>Inbaraj</featureLabel>
          <proxy>USECALLMANAGER</proxy>
          <port>5060</port>
          <name>117</name>
          <displayName>MyName</displayName>
          <autoAnswer>
            <autoAnswerEnabled>2</autoAnswerEnabled>
          </autoAnswer>
          <callWaiting>3</callWaiting>
          <authName>SIPExtension</authName>
          <authPassword>AuthPassword</authPassword>
          <sharedLine>false</sharedLine>
          <messageWaitingLampPolicy>1</messageWaitingLampPolicy>
          <messagesNumber>*2</messagesNumber>
          <ringSettingIdle>4</ringSettingIdle>
          <ringSettingActive>5</ringSettingActive>
          <contact>117</contact>
          <forwardCallInfoDisplay>
            <callerName>true</callerName>
            <callerNumber>false</callerNumber>
            <redirectedNumber>false</redirectedNumber>
            <dialedNumber>true</dialedNumber>
          </forwardCallInfoDisplay>
        </line>
        <line button="2">
         <featureID>9</featureID>
          <featureLabel>Imran</featureLabel>
          <proxy>USECALLMANAGER</proxy>
          <port>5060</port>
          <name>MyNumber</name>
          <displayName>MyName</displayName>
          <autoAnswer>
            <autoAnswerEnabled>2</autoAnswerEnabled>
          </autoAnswer>
          <callWaiting>3</callWaiting>
          <authName>SIPExtension</authName>
          <authPassword>Mypassword</authPassword>
          <sharedLine>false</sharedLine>
          <messageWaitingLampPolicy>1</messageWaitingLampPolicy>
          <messagesNumber>*2</messagesNumber>
          <ringSettingIdle>4</ringSettingIdle>
          <ringSettingActive>5</ringSettingActive>
          <contact>115</contact>
          <forwardCallInfoDisplay>
            <callerName>true</callerName>
            <callerNumber>false</callerNumber>
            <redirectedNumber>false</redirectedNumber>
            <dialedNumber>true</dialedNumber>
          </forwardCallInfoDisplay>
      </line>
	</sipLines>
        <voipControlPort>5060</voipControlPort>
        <dscpForAudio>184</dscpForAudio>
        <ringSettingBusyStationPolicy>0</ringSettingBusyStationPolicy>
        <dialTemplate>dialplan.xml</dialTemplate>
   </sipProfile>
        <commonProfile>
        <phonePassword></phonePassword>
        <backgroundImageAccess>true</backgroundImageAccess>
        <callLogBlfEnabled>1</callLogBlfEnabled>
   </commonProfile>
        <loadInformation>sip78xx.11-0-1SR1-2</loadInformation>
        <vendorConfig>
        <disableSpeaker>false</disableSpeaker>
        <disableSpeakerAndHeadset>false</disableSpeakerAndHeadset>
        <pcPort>0</pcPort>
        <settingsAccess>1</settingsAccess>
        <garp>0</garp>
        <voiceVlanAccess>0</voiceVlanAccess>
        <videoCapability>0</videoCapability>
        <autoSelectLineEnable>0</autoSelectLineEnable>
        <sshAccess>0</sshAccess>
        <sshPort>22</sshPort>
        <webAccess>0</webAccess>
        <spanToPCPort>1</spanToPCPort>
        <loggingDisplay>1</loggingDisplay>
        <loadServer></loadServer>
   </vendorConfig>
        <versionStamp>1143565489-a3cbf294-7526-4c29-8791-c4fce4ce4c37</versionStamp>
        <networkLocale>US</networkLocale>
        <networkLocaleInfo>
        <name>US</name>
        <version>5.0(2)</version>
   </networkLocaleInfo>
        <deviceSecurityMode>1</deviceSecurityMode>
        <authenticationURL></authenticationURL>
        <directoryURL></directoryURL>
        <idleURL></idleURL>
        <informationURL></informationURL>
        <messagesURL></messagesURL>
        <proxyServerURL></proxyServerURL>
        <servicesURL></servicesURL>
        <dscpForSCCPPhoneConfig>96</dscpForSCCPPhoneConfig>
        <dscpForSCCPPhoneServices>0</dscpForSCCPPhoneServices>
        <dscpForCm2Dvce>96</dscpForCm2Dvce>
        <transportLayerProtocol>2</transportLayerProtocol>
        <capfAuthMode>0</capfAuthMode>
        <capfList>
        <capf>
        <phonePort>3804</phonePort>
      </capf>
   </capfList>
        <certHash></certHash>
        <encrConfig>false</encrConfig>
</device>

[Geovani]

Hi there, 

First of all and before we troubleshoot, what is the firmware running on the phone? 

[imranbhatti22006]

Thank you for responding, 

Active Load: sip78xx.11-0-1SR1-2

this is active load on the phone running, plus its mentioned in above pasted xml file also, 

</commonProfile>
        <loadInformation>sip78xx.11-0-1SR1-2</loadInformation>
        <vendorConfig>
        <disableSpeaker>false</disableSpeaker>

[Geovani]

Hi, 

This seem to be on Enterprise firmware. 

I'm surprised you can actually register it on a third party call control.  This firmware is not supported on other platforms apart from CUCM. 

You can convert it to MPP (Multiplatform Phones) Firmware here: upgrade.cisco.com. 

[imranbhatti22006]

Thank you for your feedback, 

MPP upgrade i tried already many times, it didn't work. May be i was trying via TFTP server only. here's the file name mpp i have, 

Downloaded

cmterm-78xx.11-3-4MPP0001-374_REL.zip

cmterm-68xx_78xx_88xx.11-3-4MPP-374-Locale-1

rootfs2.78xx.11-3-4MPP0001-374.sbn

[Geovani]

Hi, 

You wont be able to move straight from enterprise to MPP firmware. You'll need to get a license for conversion. 

All info can be found here https://upgrade.cisco.com/e2m_converter 

[imranbhatti22006]

From where i can get licenses?? These Phones are bought from local cisco suppliers. I also created WebEx trial. I can't find out how we can get license and at what cost?? please advise

[Geovani · Accepted solution]

Hi

You'll need to contact your Cisco sales rep  for licenses. If you already have a flex plan, it might be included.

thanks 

Geovani

[imranbhatti22006]

Great, highly appreciate your support.