Cisco IP communicator over MRA

[Gidonitzhak]

Hi,

Can I use Cisco IP communicator over MRA using Expressway?

[Jitender Bhandari · Accepted solution]

Hi,

It is not supported as of now

Supported Clients when Using Mobile and Remote Access Expressway X8.1.1 and later: ■ Cisco Jabber for Windows 9.7 or later ■ Cisco Jabber for iPhone and iPad 9.6.1 or later ■ Cisco Jabber for Android 9.6 or later ■ Cisco Jabber for Mac 9.6 or later ■ Cisco TelePresence endpoints/codecs running TC7.0.1 or later firmware Expressway X8.6 and later: Mobile and Remote Access (MRA) is now officially supported with the Cisco IP Phone 78/8800 Series**, when the phones are running firmware version 11.0(1) or later. We recommend Expressway X8.7 or later for use with these phones. ■ Cisco IP Phone 8800 Series ■ Cisco IP Phone 7800 Series MRA is officially supported with the Cisco DX Series endpoints running firmware version 10.2.4(99) or later. This support was announced with Expressway version X8.6. ■ Cisco DX650 ■ Cisco DX80 ■ Cisco DX70

See "Supported Clients when Using Mobile and Remote Access" section of the link below

http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/expressway/config_guide/X8-10/Mobile-Remote-Access-via-Expressway-Deployment-Guide-X8-10.pdf

(Rate if it helps)

JB

[o.artigny]

Hello,

Is it now possible to register Cisco IP Communicator over MRA/Expressway ?

Or is not the plan for Expressway to support the IPC ?

Jabber is not an option for us...

Thanks.

[aakozlov85]

No.

CIPC is EoL, so it does not supported by MRA.

https://www.cisco.com/c/en/us/products/collateral/collaboration-endpoints/ip-communicator/eol-notice-c51-740383.html

Expressway X8.11 MRA guide:

MRA-Compatible Client and Endpoint Versions
■ Cisco Jabber for Windows 9.7 or later.
■ Cisco Jabber for iPhone and iPad 9.6.1 or later.
■ Cisco Jabber for Android 9.6 or later.
■ Cisco Jabber for Mac 9.6 or later.
■ Cisco IP Phone 7811, 7821, 7832, 7841 and 7861 and Cisco IP Phone 8811, 8832, 8841, 8845, 8851, 8861
and 8865, running 11.0(1) or later. Requires Cisco Expressway X8.6 or later.
■ Cisco TelePresence endpoints/codecs running software version TC7.0.1 or later, or CE software.
— These Cisco TelePresence endpoints/codecs running TC7.0.1 or later:
SX Series, EX Series, MX Series, Profile Series, C Series
— These Cisco TelePresence and Cisco Webex endpoints/codecs running CE8 or CE9:
DX70, DX80, MX700, MX800, MX800 Dual, SX10, SX20, SX80, MX200 G2, MX300 G2
— These Cisco Webex endpoints/codecs running CE9:
Cisco Webex Room Kit, Cisco Webex Codec Plus, Cisco Webex Room 55, Cisco Webex Room 70 Single,
Cisco Webex Room 70 Dual
■ Android-based Cisco DX650, DX80, and DX70 devices running firmware 10.2.4(99) or later. Requires Cisco
Expressway X8.6 or later.

[Gidonitzhak]

Hi Jitender,

Thank you very much for the fast response!!

[Jitender Bhandari]

Happy to help.

Thanks for updating the post.

JB