Hi,
I have installed informacast (version 11.0.1) with Cisco callmanager 9.0.1 and I had no problem with the paging functionality with the devices cisco 6921 . But it doesn’t work the cisco 7961 g devices, even if it should work according to the compatibility matrix. This is an abstract of the informacast log file:
General info: User=dialcast(System User), BroadcastInitiator=10.144.86.112, SourceType=CallingPhone, MessageKey=908, MessageType=Live Audio, MessageDescription=Basic Paging Live Broadcast, RecipientGroupDescription=ICT, MaxIPPhones=50, MaxIPSpeakers=0, DeviceArbiter=null, CreatedOn=Thu Jul 09 22:15:57,773 CDT 2015, PauseLength=0, NumberOfRepetitions=1
Audio details: AudioFile=null, AudioFormat=ULAW 8000.0 Hz, 8 bit, mono, 1 bytes/frame, , RemoteAddress=239.0.1.2, RemotePort=20508, MessageVolume=As-Is, NonUrgent=true, Interrupt=false, Priority=2, LiveAudioSource=LiveBroadcastTriggerTask[callID=193913/2, callMapper=CallMapper[dialedNumber=1800 isMapped=true messageId=908 recipientIds=[1291] dialcode=null dn=null] , multicastAddress=null, multicastPort=0, triggerFailAudioFile=/usr/local/singlewire/InformaCast/web/sounds/ivr/broadcastTrigger/triggerFail.ulaw.wav, preToneFile=null, postToneFile=null, recordedFile=null, recordingStarted=false, done=false] , PreTone=null, PostTone=null, HasDynamicAudio=falseReplay=false
Confirmation details: CollectConfirmations=false
2015-07-09 22:15:57,858 [Signaler # 15 run 1] INFO ae - Starting live broadcast alert for inbound call 193913/2 on multicast address /239.0.1.2 and port 20508
2015-07-09 22:15:57,858 [Signaler # 15 run 1] INFO af - Network interface address set to /10.111.11.51
2015-07-09 22:15:57,866 [Push:10.144.86.63-pool-44-thread-46] INFO h 15 run 1 - Started device instructor for phone PhoneDescription (deviceType=30044, deviceName=SEP0022555FCB58, description=HSI, devicePool=Default, callingSearchSpace=css_interni, address=10.144.86.63, ctiUser=InformaCast, ctiPassword=[hidden], location=Hub_None, profileDescription=null, pbxDescription=Default configuration)
2015-07-09 22:15:57,868 [Push:10.144.86.92-pool-44-thread-47] INFO h 15 run 1 - Started device instructor for phone PhoneDescription (deviceType=30044, deviceName=SEP0022555FCC7D, description=HSI, devicePool=Default, callingSearchSpace=css_cellulari_test, address=10.144.86.92, ctiUser=InformaCast, ctiPassword=[hidden], location=Hub_None, profileDescription=null, pbxDescription=Default configuration)
2015-07-09 22:15:58,043 [pool-44-thread-46] INFO b 15 run 1 - It took 0.177 seconds to activate device. DeviceInstructor for PhoneDescription (deviceType=30044, deviceName=SEP0022555FCB58, description=HSI, devicePool=Default, callingSearchSpace=css_interni, address=10.144.86.63, ctiUser=InformaCast, ctiPassword=[hidden], location=Hub_None, profileDescription=null, pbxDescription=Default configuration) finished
2015-07-09 22:15:58,043 [pool-44-thread-46] WARN e 15 run 1 - Device proxy was unable to activate device Cisco IP Phone: HSI; DNs: 4525, 4525, 5489; SEP0022555FCB58. Reason: Phone is on a call Broadcast No.: 15
2015-07-09 22:15:58,045 [pool-44-thread-46] INFO Signaler - Processed 1 of 2 activate pushes
2015-07-09 22:15:58,053 [pool-44-thread-47] INFO b 15 run 1 - It took 0.186 seconds to activate device. DeviceInstructor for PhoneDescription (deviceType=30044, deviceName=SEP0022555FCC7D, description=HSI, devicePool=Default, callingSearchSpace=css_cellulari_test, address=10.144.86.92, ctiUser=InformaCast, ctiPassword=[hidden], location=Hub_None, profileDescription=null, pbxDescription=Default configuration) finished
2015-07-09 22:15:58,053 [pool-44-thread-47] WARN e 15 run 1 - Device proxy was unable to activate device Cisco IP Phone: HSI; DNs: 5723, 5722, 5721; SEP0022555FCC7D. Reason: Phone is on a call Broadcast No.: 15
Can anyone help me to solve this problem? Thanks
Luigi
