12-01-2019 10:23 PM
Hello, I am setting up some phones with an older router and everything works except for the phones aren't getting the ring list or the list of background images from the router. The router is running as the tftp server and the phones can get firmware and register to it ok but even though the files are in flash the phones cannot find them. The current phones I am using are a 7970g and a 7941, I'll post some config and captures below:
Cisco2800#show version Cisco IOS Software, 2800 Software (C2800NM-ADVENTERPRISEK9-M), Version 15.1(4)M9, RELEASE SOFTWARE (fc3) Technical Support: http://www.cisco.com/techsupport Copyright (c) 1986-2014 by Cisco Systems, Inc. Compiled Fri 12-Sep-14 10:45 by prod_rel_team ROM: System Bootstrap, Version 12.4(13r)T, RELEASE SOFTWARE (fc1) Cisco2800 uptime is 7 hours, 58 minutes System returned to ROM by reload at 15:08:07 local Sun Dec 1 2019 System restarted at 15:09:55 local Sun Dec 1 2019 System image file is "flash:c2800nm-adventerprisek9-mz.151-4.M9.bin" Last reload type: Normal Reload This product contains cryptographic features and is subject to United States and local country laws governing import, export, transfer and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute or use encryption. Importers, exporters, distributors and users are responsible for compliance with U.S. and local country laws. By using this product you agree to comply with applicable laws and regulations. If you are unable to comply with U.S. and local laws, return this product immediately. A summary of U.S. laws governing Cisco cryptographic products may be found at: http://www.cisco.com/wwl/export/crypto/tool/stqrg.html If you require further assistance please contact us by sending email to export@cisco.com. Cisco 2851 (revision 1.0) with 509952K/14336K bytes of memory. Processor board ID FHK1128F0PU 2 Gigabit Ethernet interfaces 2 Serial interfaces 1 Channelized T1/PRI port 1 Virtual Private Network (VPN) Module DRAM configuration is 64 bits wide with parity enabled. 239K bytes of non-volatile configuration memory. 247280K bytes of USB Flash usbflash1 (Read/Write) 500472K bytes of ATA CompactFlash (Read/Write) License Info: License UDI: ------------------------------------------------- Device# PID SN ------------------------------------------------- *0 CISCO2851 FHK1128F0PU Configuration register is 0x2102
Cisco2800#show running-config Building configuration... Current configuration : 13630 bytes ! ! Last configuration change at 23:08:34 local Sun Dec 1 2019 ! NVRAM config last updated at 22:25:04 local Sun Dec 1 2019 ! NVRAM config last updated at 22:25:04 local Sun Dec 1 2019 version 15.1 service timestamps debug datetime msec service timestamps log datetime msec no service password-encryption ! hostname Cisco2800 ! boot-start-marker boot-end-marker ! ! enable secret 5 **** enable password **** ! no aaa new-model ! clock timezone local -7 0 clock summer-time time recurring no network-clock-participate slot 1 ! voice-card 0 ! voice-card 1 dspfarm ! dot11 syslog ip source-route ! ! ip cef ! ip dhcp excluded-address 192.168.2.1 ! ip dhcp pool LAN network 192.168.2.0 255.255.255.0 default-router 192.168.2.1 dns-server 8.8.8.8 option 150 ip 192.168.2.1 ! ip dhcp pool lan option 150 ip 192.168.2.1 ! ! ip name-server 8.8.8.8 ipv6 unicast-routing ipv6 cef ! multilink bundle-name authenticated ! stcapp ccm-group 1 ! stcapp call-control mode feature ! ! ! ! trunk group test ! ! capf-server ! ! voice service pots ! ! voice mlpp ! ! ! voice emergency response settings ! ! ! ! crypto pki token default removal timeout 0 ! crypto pki trustpoint TP-self-signed-3592846547 enrollment selfsigned subject-name cn=IOS-Self-Signed-Certificate-3592846547 revocation-check none rsakeypair TP-self-signed-3592846547 ! ! crypto pki certificate chain TP-self-signed-3592846547 certificate self-signed 01 3082022B 30820194 A0030201 02020101 300D0609 2A864886 F70D0101 05050030 31312F30 2D060355 04031326 494F532D 53656C66 2D536967 6E65642D 43657274 69666963 6174652D 33353932 38343635 3437301E 170D3138 30333134 30333135 32315A17 0D323030 31303130 30303030 305A3031 312F302D 06035504 03132649 4F532D53 656C662D 5369676E 65642D43 65727469 66696361 74652D33 35393238 34363534 3730819F 300D0609 2A864886 F70D0101 01050003 818D0030 81890281 8100C59C 86049C1F 0DE81B6C DC148E27 30C29A1E D84FBAB7 DA710385 7ED65466 245E7389 CEACB00D 54B2BD55 58510B3A 13129EC6 EE9CE11B 7FC28183 C97B451D A724C8F4 34EB838A 53F07EDC 421A3FE6 40B5278A E3E27693 E097F97F E553C5D9 5BA09F9A 8A6298F8 C8CA8D32 9675E72F 1622FFCB 10E077F8 27A0D9B4 F3670A1A 08AB0203 010001A3 53305130 0F060355 1D130101 FF040530 030101FF 301F0603 551D2304 18301680 14B5C13A 78C82763 FD38A06A ADC2100C 42AA6E36 0F301D06 03551D0E 04160414 B5C13A78 C82763FD 38A06AAD C2100C42 AA6E360F 300D0609 2A864886 F70D0101 05050003 818100B5 C41D077F CA3CB0CF AB0FB635 33580D6F 76E53E54 C6849DF3 CD920EA2 22098727 B172C6E6 8C7B1A07 A6031D5C 4F9DB3F0 CF01C0C4 E9EBE3FC EBCE7F41 45729965 26199D6B 016D280F 1BAB11AD EDE1E9A2 4429A908 7A5B7073 67F726B0 4B4518DC BA40EE20 FAE3E4C5 690C3ACA 77D0053E 770D0F0F 4C4369C8 60897CE3 0949BB quit ! ! license udi pid CISCO2851 sn FHK1128F0PU ! redundancy ! ! controller T1 1/0/0 ds0-group 0 timeslots 1 type fxs-loop-start ds0-group 1 timeslots 2 type fxs-loop-start ds0-group 2 timeslots 3 type fxs-loop-start ds0-group 3 timeslots 4 type fxs-loop-start ds0-group 4 timeslots 5 type fxs-loop-start ds0-group 5 timeslots 6 type fxs-loop-start ds0-group 6 timeslots 7 type fxs-loop-start ds0-group 7 timeslots 8 type fxs-loop-start ds0-group 8 timeslots 9 type fxs-loop-start ds0-group 9 timeslots 10 type fxs-loop-start ds0-group 10 timeslots 11 type fxs-loop-start ds0-group 11 timeslots 12 type fxs-loop-start ds0-group 12 timeslots 13 type fxs-loop-start ds0-group 13 timeslots 14 type fxs-loop-start ds0-group 14 timeslots 15 type fxs-loop-start ds0-group 15 timeslots 16 type fxs-loop-start ds0-group 16 timeslots 17 type fxs-loop-start ds0-group 17 timeslots 18 type fxs-loop-start ds0-group 18 timeslots 19 type fxs-loop-start ds0-group 19 timeslots 20 type fxs-loop-start ds0-group 20 timeslots 21 type fxs-loop-start ds0-group 21 timeslots 22 type fxs-loop-start ds0-group 22 timeslots 23 type fxs-loop-start ds0-group 23 timeslots 24 type fxs-loop-start ! ! ! ! ! ! ! ! ! interface Tunnel1 no ip address ! interface GigabitEthernet0/0 description WAN ip address dhcp no ip unreachables no ip proxy-arp ip nat outside ip virtual-reassembly in duplex auto speed auto no cdp enable no mop enabled ! interface GigabitEthernet0/1 description inside link ip address 192.168.2.1 255.255.255.0 ip nat inside ip virtual-reassembly in duplex auto speed auto ipv6 address autoconfig ipv6 enable ! interface Serial0/0/0 no ip address service-module t1 clock source internal no service-module t1 remote-loopback full service-module t1 linecode ami service-module t1 timeslots all speed 56 service-module t1 remote-alarm-enable service-module t1 fdl att ! interface Serial0/1/0 no ip address service-module t1 clock source internal service-module t1 timeslots 1-24 service-module t1 remote-alarm-enable ! ip forward-protocol nd ip http server ip http secure-server ip http timeout-policy idle 180 life 1800 requests 3 ! ! ip nat inside source list 10 interface GigabitEthernet0/0 overload ip route 0.0.0.0 255.255.255.0 GigabitEthernet0/0 ! access-list 1 permit any access-list 10 deny 34.194.59.113 log access-list 10 permit 34.194.59.113 access-list 10 deny 31.13.76.174 log access-list 10 permit 192.168.2.0 0.0.0.255 access-list 101 permit ip 192.168.2.0 0.0.0.255 any access-list 199 permit ip any any ! ! ! ! ! tftp-server flash:Desktops/320.212.12 tftp-server flash:Desktops/320x212x12 ! control-plane ! ! voice-port 1/0/0:0 ring cadence pattern11 no pulse-digit-detection output attenuation 0 cptone GB timing hookflash-in 250 150 caller-id enable ! voice-port 1/0/0:1 ring cadence pattern11 output attenuation 0 cptone GB timing hookflash-in 250 150 caller-id enable ! voice-port 1/0/0:2 ring cadence pattern11 output attenuation 0 cptone GB timing hookflash-in 250 150 caller-id enable ! voice-port 1/0/0:3 ring cadence pattern11 output attenuation 0 cptone GB timing hookflash-in 250 150 caller-id enable ! voice-port 1/0/0:4 ring cadence pattern11 output attenuation 0 cptone GB timing hookflash-in 250 150 caller-id enable ! voice-port 1/0/0:5 ring cadence pattern11 output attenuation 0 cptone GB timing hookflash-in 250 150 caller-id enable ! voice-port 1/0/0:6 ring cadence pattern11 output attenuation 0 cptone GB timing hookflash-in 250 150 caller-id enable ! voice-port 1/0/0:7 ring cadence pattern11 output attenuation 0 cptone GB timing hookflash-in 250 150 caller-id enable ! voice-port 1/0/0:8 ring cadence pattern11 output attenuation 0 cptone GB timing hookflash-in 250 150 caller-id enable ! voice-port 1/0/0:9 ring cadence pattern11 output attenuation 0 cptone GB timing hookflash-in 250 150 caller-id enable ! voice-port 1/0/0:10 ring cadence pattern11 output attenuation 0 cptone GB timing hookflash-in 250 150 caller-id enable ! voice-port 1/0/0:11 ring cadence pattern11 output attenuation 0 cptone GB timing hookflash-in 250 150 caller-id enable ! voice-port 1/0/0:12 ring cadence pattern11 output attenuation 0 cptone GB timing hookflash-in 250 150 caller-id enable ! voice-port 1/0/0:13 ring cadence pattern11 output attenuation 0 cptone GB timing hookflash-in 250 150 caller-id enable ! voice-port 1/0/0:14 ring cadence pattern11 output attenuation 0 cptone GB timing hookflash-in 250 150 caller-id enable ! voice-port 1/0/0:15 ring cadence pattern11 output attenuation 0 cptone GB timing hookflash-in 250 150 caller-id enable ! voice-port 1/0/0:16 ring cadence pattern11 output attenuation 0 cptone GB timing hookflash-in 250 150 caller-id enable ! voice-port 1/0/0:17 ring cadence pattern11 output attenuation 0 cptone GB timing hookflash-in 250 150 caller-id enable ! voice-port 1/0/0:18 ring cadence pattern11 output attenuation 0 cptone GB timing hookflash-in 250 150 caller-id enable ! voice-port 1/0/0:19 ring cadence pattern11 output attenuation 0 cptone GB timing hookflash-in 250 150 caller-id enable ! voice-port 1/0/0:20 ring cadence pattern11 output attenuation 0 cptone GB timing hookflash-in 250 150 caller-id enable ! voice-port 1/0/0:21 ring cadence pattern11 output attenuation 0 cptone GB timing hookflash-in 250 150 caller-id enable ! voice-port 1/0/0:22 ring cadence pattern11 output attenuation 0 cptone GB timing hookflash-in 250 150 caller-id enable ! voice-port 1/0/0:23 ring cadence pattern11 output attenuation 0 cptone GB timing hookflash-in 250 150 caller-id enable ! ccm-manager mgcp ccm-manager music-on-hold ccm-manager download-tones ccm-manager sccp local GigabitEthernet0/1 ! ! mgcp profile default ! sccp local GigabitEthernet0/1 ! dial-peer voice 1 pots destination-pattern 9001 port 1/0/0:0 ! dial-peer voice 2 pots destination-pattern 9002 port 1/0/0:1 ! dial-peer voice 3 pots destination-pattern 9003 port 1/0/0:2 ! dial-peer voice 4 pots destination-pattern 9004 port 1/0/0:3 ! dial-peer voice 5 pots destination-pattern 9005 port 1/0/0:4 ! dial-peer voice 6 pots destination-pattern 9006 port 1/0/0:5 ! dial-peer voice 7 pots destination-pattern 9007 port 1/0/0:6 ! dial-peer voice 8 pots destination-pattern 9008 port 1/0/0:7 ! dial-peer voice 9 pots destination-pattern 9009 port 1/0/0:8 ! dial-peer voice 10 pots destination-pattern 9010 port 1/0/0:9 ! dial-peer voice 11 pots destination-pattern 9011 port 1/0/0:10 ! dial-peer voice 12 pots destination-pattern 9012 port 1/0/0:11 ! dial-peer voice 13 pots destination-pattern 9013 port 1/0/0:12 ! dial-peer voice 14 pots destination-pattern 9014 port 1/0/0:13 ! dial-peer voice 15 pots destination-pattern 9015 port 1/0/0:14 ! dial-peer voice 16 pots destination-pattern 9016 port 1/0/0:15 ! dial-peer voice 17 pots destination-pattern 9017 port 1/0/0:16 ! dial-peer voice 18 pots destination-pattern 9018 port 1/0/0:17 ! dial-peer voice 19 pots destination-pattern 9019 port 1/0/0:18 ! dial-peer voice 20 pots destination-pattern 9020 port 1/0/0:19 ! dial-peer voice 21 pots destination-pattern 9021 port 1/0/0:20 ! dial-peer voice 22 pots destination-pattern 9022 port 1/0/0:21 ! dial-peer voice 23 pots destination-pattern 9023 port 1/0/0:22 ! dial-peer voice 24 pots destination-pattern 9024 port 1/0/0:23 ! ! ! ! telephony-service no privacy moh-file-buffer 5000 pin 3274 extension-assigner tag-type provision-tag max-ephones 3 max-dn 12 ip source-address 192.168.2.1 port 2000 timeouts interdigit 7 timeouts busy 30 system message **** cnf-file location flash: load 7912 CP7912080004SCCP080108A.sbin load 7941 SCCP41.8-4-2S.loads load 7970 SCCP70.8-4-2S.loads time-format 24 max-conferences 8 gain -6 web admin system name **** password **** dn-webedit time-webedit transfer-system full-consult after-hours override-code **** after-hours login http directory entry 1 9001 name Analog Line 01 directory entry 2 9002 name Analog Line 02 directory entry 3 9003 name Analog Line 03 directory entry 4 9004 name Analog Line 04 directory entry 5 9005 name Analog Line 05 directory entry 6 9006 name Analog Line 06 directory entry 7 9007 name Analog Line 07 directory entry 8 9008 name Analog Line 08 directory entry 9 9009 name Analog Line 09 directory entry 10 9010 name Analog Line 10 directory entry 11 9011 name Analog Line 11 directory entry 12 9012 name Analog Line 12 directory entry 13 9013 name Analog Line 13 directory entry 14 9014 name Analog Line 14 directory entry 15 9015 name Analog Line 15 directory entry 16 9016 name Analog Line 16 directory entry 17 9017 name Analog Line 17 directory entry 18 9018 name Analog Line 18 directory entry 19 9019 name Analog Line 19 directory entry 20 9020 name Analog Line 20 directory entry 21 9021 name Analog Line 21 directory entry 22 9022 name Analog Line 22 directory entry 23 9023 name Analog Line 23 directory entry 24 9024 name Analog Line 24 fac standard create cnf-files version-stamp 7960 Dec 01 2019 19:31:36 ! ! ephone-dn 1 number 1221 label Line 1 (1221): name SysAdmin-1 call-forward busy 1222 hold-alert 30 originator ! ! ephone-dn 2 number 1222 label Line 2 (1222): name SysAdmin-2 call-forward busy 1223 hold-alert 30 originator ! ! ephone-dn 3 number 1223 label Line 3 (1223): name SysAdmin-3 call-forward busy 0000 hold-alert 30 originator ! ! ephone-dn 4 number 4175 label Friend Line (4175): name Friend-Line call-forward busy 9999 hold-alert 30 originator ! ! ephone-dn 5 number 1225 label SSS Line (1225): name **** call-forward busy 9999 hold-alert 30 originator ! ! ephone-dn 6 number 3274 label Aux Line (3274): name Aux-Line call-forward busy 4175 hold-alert 30 originator ! ! ephone-dn 7 number 0 label Operator (0): name Operator hold-alert 30 originator ! ! ephone-dn 8 number 911 label Emergency (911): name Emergency-Line call-forward busy 9000 hold-alert 30 originator ! ! ephone-dn 9 number 9000 label Auto Call (9000): name Auto-Call call-forward all 1221 hold-alert 30 originator ! ! ephone-dn 10 number 9999 park-slot timeout 60 limit 5 name Park-Slot ! ! ephone-dn 11 number 9998 paging ! ! ephone-dn 12 number 9997 park-slot ! ! ephone 1 no phone-ui snr device-security-mode none mac-address 000F.F704.2067 paging-dn 11 button 1:1 2:2 3:3 4:4 button 5:5 6:6 7:7 8:8 ! ! ! ephone 2 device-security-mode none mac-address 0026.0B5D.8333 paging-dn 11 button 1:4 2:6 ! ! voice-gateway system 1 create cnf-files ! ! ! ! line con 0 line aux 0 line vty 0 4 password Cisco login transport input all ! scheduler allocate 20000 1000 end
here is the tftp debug output when I try to pull the tones:
Dec 2 06:18:55.342: TFTP: Server request for port 49178, socket_id 0x4C87192C for process 396 Dec 2 06:18:55.342: TFTP: read request from host 192.168.2.4(49178) via GigabitEthernet0/1 Dec 2 06:18:55.342: TFTP: Looking for ringlist.xml Dec 2 06:18:55.342: TFTP: Sending error 1 No such file
and the images:
Dec 2 06:19:39.758: TFTP: Server request for port 49179, socket_id 0x4C87192C for process 396 Dec 2 06:19:39.758: TFTP: read request from host 192.168.2.4(49179) via GigabitEthernet0/1 Dec 2 06:19:39.758: TFTP: Looking for Desktops/320x212x12/List.xml Dec 2 06:19:39.758: TFTP: Sending error 1 No such file
and here is the flash contents (including only the related parts for length reasons):
305 0 Jan 7 2015 17:21:52 -07:00 Ringtones 306 8224 Jan 7 2015 17:21:52 -07:00 Ringtones/Analog1.raw 307 8307 Jan 7 2015 17:21:52 -07:00 Ringtones/Analog2.raw 308 5280 Jan 7 2015 17:21:52 -07:00 Ringtones/AreYouThere.raw 309 5040 Jan 7 2015 17:21:54 -07:00 Ringtones/AreYouThereF.raw 310 8206 Jan 7 2015 17:21:54 -07:00 Ringtones/Bass.raw 311 12240 Jan 7 2015 17:21:54 -07:00 Ringtones/CallBack.raw 312 16066 Jan 7 2015 17:21:54 -07:00 Ringtones/Chime.raw 313 8160 Jan 7 2015 17:21:54 -07:00 Ringtones/Classic1.raw 314 16080 Jan 7 2015 17:21:56 -07:00 Ringtones/Classic2.raw 315 10800 Jan 7 2015 17:21:56 -07:00 Ringtones/ClockShop.raw 316 2823 Jan 7 2015 17:21:56 -07:00 Ringtones/DistinctiveRingList.xml 317 9665 Jan 7 2015 17:21:56 -07:00 Ringtones/Drums1.raw 318 13610 Jan 7 2015 17:21:58 -07:00 Ringtones/Drums2.raw 319 15928 Jan 7 2015 17:21:58 -07:00 Ringtones/FilmScore.raw 320 16244 Jan 7 2015 17:21:58 -07:00 Ringtones/HarpSynth.raw 321 8245 Jan 7 2015 17:21:58 -07:00 Ringtones/Jamaica.raw 322 16127 Jan 7 2015 17:21:58 -07:00 Ringtones/KotoEffect.raw 323 12776 Jan 7 2015 17:22:00 -07:00 Ringtones/MusicBox.raw 324 8223 Jan 7 2015 17:22:00 -07:00 Ringtones/Piano1.raw 325 15422 Jan 7 2015 17:22:00 -07:00 Ringtones/Piano2.raw 326 9360 Jan 7 2015 17:22:00 -07:00 Ringtones/Pop.raw 327 7200 Jan 7 2015 17:22:02 -07:00 Ringtones/Pulse1.raw 328 4000 Jan 7 2015 17:22:02 -07:00 Ringtones/Ring1.raw 329 4000 Jan 7 2015 17:22:02 -07:00 Ringtones/Ring2.raw 330 4000 Jan 7 2015 17:22:02 -07:00 Ringtones/Ring3.raw 331 4000 Jan 7 2015 17:22:02 -07:00 Ringtones/Ring4.raw 332 4000 Jan 7 2015 17:22:04 -07:00 Ringtones/Ring5.raw 333 4000 Jan 7 2015 17:22:04 -07:00 Ringtones/Ring6.raw 334 4088 Jan 7 2015 17:22:04 -07:00 Ringtones/Ring7.raw 335 495 Jan 7 2015 17:22:04 -07:00 Ringtones/Ringlist.xml 336 10858 Jan 7 2015 17:22:04 -07:00 Ringtones/Sax1.raw 337 14233 Jan 7 2015 17:22:06 -07:00 Ringtones/Sax2.raw 338 16100 Jan 7 2015 17:22:06 -07:00 Ringtones/Vibe.raw 262 0 Jan 7 2015 17:21:12 -07:00 Desktops 263 0 Jan 7 2015 17:21:12 -07:00 Desktops/320x212x12 264 131470 Jan 7 2015 17:21:12 -07:00 Desktops/320x212x12/CampusNight.png 265 80565 Jan 7 2015 17:21:12 -07:00 Desktops/320x212x12/CiscoFountain.png 266 8156 Jan 7 2015 17:21:14 -07:00 Desktops/320x212x12/CiscoLogo.png 267 138278 Jan 7 2015 17:21:14 -07:00 Desktops/320x212x12/FOUNTAIN.PNG 268 740 Jan 7 2015 17:21:16 -07:00 Desktops/320x212x12/LIST.XML 269 109076 Jan 7 2015 17:21:16 -07:00 Desktops/320x212x12/MorroRock.png 270 108087 Jan 7 2015 17:21:16 -07:00 Desktops/320x212x12/NantucketFlowers.png 271 10820 Jan 7 2015 17:21:18 -07:00 Desktops/320x212x12/TN-CampusNight.png 272 9657 Jan 7 2015 17:21:18 -07:00 Desktops/320x212x12/TN-CiscoFountain.png 273 2089 Jan 7 2015 17:21:18 -07:00 Desktops/320x212x12/TN-CiscoLogo.png 274 7953 Jan 7 2015 17:21:18 -07:00 Desktops/320x212x12/TN-Fountain.png 275 7274 Jan 7 2015 17:21:20 -07:00 Desktops/320x212x12/TN-MorroRock.png 276 9933 Jan 7 2015 17:21:20 -07:00 Desktops/320x212x12/TN-NantucketFlowers.png 277 0 Jan 7 2015 17:21:20 -07:00 Desktops/320x212x16 278 740 Jan 7 2015 17:21:20 -07:00 Desktops/320x212x16/LIST.XML 279 0 Jan 7 2015 17:21:20 -07:00 Desktops/320x216x16 280 740 Jan 7 2015 17:21:20 -07:00 Desktops/320x216x16/LIST.XML
Thanks for your time.
Solved! Go to Solution.
12-02-2019 01:30 AM
Have you also changed the TFTP entries to match? For example compare the TFTP entries with the actual files in flash (note your names may differ, this is just an example).
sh run | i ist.xml tftp-server flash:Desktops/320x212x16/List.xml tftp-server flash:RingList.xml tftp-server flash:DistinctiveRingList.xml sh flash: | i ist.xml 37 164 Aug 13 2012 14:51:46 +04:00 Desktops/320x212x16/List.xml 41 495 May 30 2013 11:46:36 +04:00 RingList.xml 71 2823 May 30 2013 11:47:00 +04:00 DistinctiveRingList.xml
12-01-2019 10:40 PM - edited 12-01-2019 10:43 PM
Hi,
Both these files are case sensitive. The phones are looking for the below but what you have in flash is different.
TFTP: Looking for ringlist.xml
TFTP: Looking for Desktops/320x212x12/List.xml
Could you please upload the files in flash exactly with the below name in the corresponding path:
Ringtones/ringlist.xml
Desktops/320x212x12/List.xml
HTH
Rajan
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12-02-2019 01:12 AM
12-02-2019 01:23 AM
12-02-2019 01:28 AM
12-02-2019 01:30 AM
Have you also changed the TFTP entries to match? For example compare the TFTP entries with the actual files in flash (note your names may differ, this is just an example).
sh run | i ist.xml tftp-server flash:Desktops/320x212x16/List.xml tftp-server flash:RingList.xml tftp-server flash:DistinctiveRingList.xml sh flash: | i ist.xml 37 164 Aug 13 2012 14:51:46 +04:00 Desktops/320x212x16/List.xml 41 495 May 30 2013 11:46:36 +04:00 RingList.xml 71 2823 May 30 2013 11:47:00 +04:00 DistinctiveRingList.xml
12-02-2019 01:10 PM
Alright, So I tried chnging the file names and directories multiple times, but the phone still can't get it. It is requesting the file as ringlist.xml, ringlist.xml is in flash and the tftp server as the same case and everything but it keeps saying in the tftp log entries that it isn't finding the file. Would restarting the router and phones help possibly?
Keith
12-03-2019 01:10 AM
Are you able to manually retrieve the file, for example from Windows command line something like ..
"C:\>tftp 192.168.2.1 get ringlist.xml
Could you also post up the file entries from "sh flash:", the relevant tftp server entries from the configuration, and the failing debugs, all taken at the current time. Just so we can see everything at once, in its current state.
12-04-2019 05:30 PM
Alright, It turned out that the phones were not looking in the same directory, even though it is there. They are looking for all the files in flash bu not in the Ringtones directory. Same goes for the background files, Solved!
Thanks, Keith
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