Cisco Publisher Crash

[lesterccna]

Hi Engineers,

Anybody can give a step by step document on how to restore my CCM publisher,

I got an error before booting up the server

Windows 2000 could not start because the following file is missing or

corrupt:

\WINNT\SYSTEM32\CONFIG\SYSTEMced startup options for Windows 2000, press

F8.

You can attempt to repair this file by starting Windows 2000 Setup using

the original Setup floppy disk or CD-ROM Select 'r' at the first screen

to start repair.

There is a document called a "SAME SERVER RECOVERY" but it did not tells you what to do from the start to the finished.

Can anybody help, Please..

Thank you very much,

[virverma]

this error message is an existing defect,

This defect happens on all the servers running MCS OS versions 2000.2.6 SR 2 and below.

Any servers that have 2000.2.6 SR3 and above installed or 2000.2.7 and above installed

will not see this problem.

Try this workaround,

Delete these registry keys:

HKEY_LOCAL_MACHINE\system\ControlSet001\Control\DeviceClasses\{28d78fad-5a12-

11d1-ae5b-0000f803a8c2}

HKEY_LOCAL_MACHINE\system\ControlSet002\Control\DeviceClasses\{28d78fad-5a12-

11d1-ae5b-0000f803a8c2}

and

Add these registry values:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal

Server\WinStations\RDP-Tcp\fDisableCpm = 1

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal

Server\WinStations\RDP-Tcp\fDisableLPT = 1

[lesterccna]

Hi Virverma,

Thanks to your reply,

I couldn't bootup to the windows 2000 server OS, it stuck-up and hang-up in the black screen, please refer to my attachment.

How can i fix this and return to Operational OS.

Thank you very much

[virverma]

DO you have the windows 2000 CD?

[virverma]

check this link,

http://support.microsoft.com/?kbid=269075