I have a very old Unity server 3.1 running windows 2000 server and need to upgrade to linux version 8.x. i decided to built it brand new instead of upgrading it to 4.0 and then run COBRAS, I just learnt that prior to ver 4.x the licenses used to be in a hardware USB dongle instead of hardware MAC, is there a way to get the existing licensing information so cisco licensing can rehost them to latest linux version. Anything that can be gathered from existing server/usb dongle? just need instructions as its really an old system with no much documentation available.
Well i finally found it.. There is a 6 digit serial no on USB/Serial dongle ...this no can be used to lookup the old license info. Strangely Cisco licensing is unaware of this fact, a tac engineer who had worked on this version was able to assist me.
I'm want to video conference from a Cisco Web Room Kit Pro end point to Virtual Webex and have my customers be able to view/collaborate via Microsoft Teams. What licenses would be required to make this happen?
I am new to UCCX and was just asked to change the queue. Need help designing the new queue. Existing queue:Has 6 agents and all part of the same group. New queue requirements: - Split them into two groups (Group 1 and Group 2)- Put IVR in t...
We recorded an event using Webex Events and when we download it we couldn't see the participants video, only the audio is on.If we watch it throught webex environment the video shows up.Anyone knows what it could be?Download fileOn webex platform
Hey all, Is there a feature that would allow me to disable file transfers, remote control or chat capabilities directly on the Webex Desktop app? Our goal is to restrict these features so that when we connect to an external Webex site from our local ...