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cisco Unity 5.0(1) & CUCM 6.1.2 integration problem

ayoussef.kamal
Level 1
Level 1

                   Hi Experts,

I have working integration long time ago with cisco Unity 5.0(1) & CUCM 6.1.2. Suddenly , three days ago when i pressed messages button, sometimes voice mail function working fine & most of the time i am getting either ringing without openning the greeting voice mail message ( when i see call viewer on Unity, i did not find any calls go to voice mail server) OR the call openedc but closed suddenly with 0 or 1 sec time maximum ( in this case i can see calls go to call viewer in Unity server).

Where is the problem? How i can solve it?

5 Replies 5

ayoussef.kamal
Level 1
Level 1

any ideas here please?

when i press "integration monitor" , i got " No integration interface available". what is that mean?

did anybody tery this fix before??

problem is solved by installing KB958644 for Win Ser 2003