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Cisco unity connection

akmaljondjj
Level 1
Level 1

Hi everyone! Now I'm using Cisco Unity Connection IVR system. My question is: How can user call manually internal number when they know, by keypad? Example: SIP->1111->Greeting-> * -> "Manula internal number" 2229 

1 Reply 1

Jaime Valencia
Cisco Employee
Cisco Employee

Greetings have caller input enabled by default, record a message saying they can dial, and make sure your restriction tables and the CSS for the integration allows the DNs to be dialed.

HTH

java

if this helps, please rate