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Click-to-call add-in missing in Outlook 2007

jbburks
Level 5
Level 5

I am running Click-to-call 8.0-2540 with Outlook 2007 32-bit.

After help from this forum, I was able to get c2c to start and login.

Now, the add-in is missing from Outlook 2007. Going to the Trust Center, I find it in the category "Disabled Application Add-ins". If I try to enable it, it says "This add-in is installed for all users on this computer, and can only be connected or disconnected by an administrator.".

I have uninstalled and reinstalled the application, but it won't enable.

Any ideas?

1 Reply 1

Joseph Martini
Cisco Employee
Cisco Employee

Check in outlook under Help > Disabled Items, to try and enable it instead of going to Tools > Trust Center > Add-ins.