CME - forward only external incoming calls, not internal calls

[metalium2007]

Hi friends,

Is there any possibilities to make forward commands in CME, like FNOA, FBUSY to be applied only to calls coming from outside, and dont operate in internal calls?

Thanks,

Met.

[paolo bevilacqua]

Yes, but it's complicated. First, you need to define new DNs for the forward destinations, and associate to telephones, possibly as overlay buttons. Second, you need to make a COR configuration so that said DNs are reachable from outside only.

hope this helps, please rate post if it does!

[metalium2007]

Thanks Paolo. Better not complicate that way!

Regards,

Met.