Hi everyone, need some help please!
CME 12.0 on a 2911 router
ISM-SRE-300-K9 Running Unity Express 8.6.12
All 88XX SIP Phones
I've followed every single lab manual and config guide that I can find, but just can't dial into CUE voicemail without getting a busy signal. Did the full restore to defaults and the initialization process from scratch.
Dial peers are configured with the appropriate settings. I have the CUE GUI up and it works like a charm. I can ping back & forth from CME/CUE.
I've pasted in the salient outputs from SH RUN below. Does anyone see that I'm missing anything or have something configured improperly? I don't really know what else to do at this point I'm wondering if I have a bad ISM card that just won't invoke the voicemail or AA applications... but I find that hard to accept since from the looks of it everything is working just fine as far as the ISM card / CUE are concerned.
ISM Status;
PBX#service-module ism0/0 status
Service Module is Cisco ISM0/0
Service Module supports session via TTY line 131
Service Module is in Steady state
Service Module heartbeat-reset is enabled
Getting status from the Service Module, please wait..
Cisco Unity Express 8.6.12
CUE Running on ISM
Module resource information:
CPU Frequency: 1064 MHz
Memory Size: 501 MB
Disk 0 Size: 4110 MB
No install/uninstall in progress
No localstore
Licenses as follows;
UnityExpress# show license all
License Store: Primary License Storage
StoreIndex: 0 Feature: VMIVR-VM-MBX Version: 1.0
License Type: Permanent
License State: Active, In Use
License Count: 10 /10
License Priority: Medium
License Store: Primary License Storage
StoreIndex: 1 Feature: VMIVR-PORT Version: 1.0
License Type: Permanent
License State: Active, In Use
License Count: 2 /2
License Priority: Medium
License Store: Primary License Storage
StoreIndex: 2 Feature: VMIVR-IVR-SESS Version: 1.0
License Type: Permanent
License State: Active, In Use
License Count: 2 /2
License Priority: Medium
Dial-Peer for the CUE;
!
dial-peer voice 500 voip
destination-pattern 5000
session protocol sipv2
session target ipv4:192.168.40.7
dtmf-relay sip-notify rtp-nte
codec g711ulaw
no vad
!
Interface Info;
!
interface GigabitEthernet0/0
ip address 192.168.40.1 255.255.255.0
duplex auto
speed auto
!
interface ISM0/0
ip unnumbered GigabitEthernet0/0
service-module ip address 192.168.40.7 255.255.255.0
!Application: CUE Running on ISM
service-module ip default-gateway 192.168.40.10
!
IP info;
!
ip forward-protocol nd
!
ip http server
ip http authentication local
no ip http secure-server
ip http path flash:CME-GUI-12.0
!
ip route 0.0.0.0 0.0.0.0 192.168.40.10
ip route 192.168.40.5 255.255.255.255 ucse1/0
ip route 192.168.40.6 255.255.255.255 ucse1/0
ip route 192.168.40.7 255.255.255.255 ISM0/0
!
Telephony Service;
telephony-service
authentication credential root
max-ephones 32
max-dn 32
ip source-address 192.168.40.1 port 2000
calling-number initiator
system message
url services http://192.168.40.7/voiceview/common/login.do
url authentication http://192.168.40.1/CCMCIP/authenticate.asp
cnf-file location flash:
time-zone 8
voicemail 5000
mwi relay
max-conferences 8 gain -6
call-park system application
call-forward pattern .T
moh enable-g711 "holdmusic.wav"
multicast moh 239.2.2.2 port 2000
web admin system name root password
dn-webedit
time-webedit
transfer-system full-blind
transfer-pattern .T
transfer-pattern 0.... blind
night-service day Sun 09:00 07:59
night-service day Mon 16:30 07:59
night-service day Tue 16:30 07:59
night-service day Wed 16:30 07:59
night-service day Thu 16:30 07:59
night-service day Fri 16:30 08:59
night-service day Sat 09:00 08:59
fac custom callfwd all *72
fac custom callfwd cancel *73
create cnf-files version-stamp 7960 Nov 17 2022 09:22:05
