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Conditional change of ringtone

tprochazka
Level 1
Level 1

Hi all, we got request from our business, that they want their IP phones (running on CUCM7) ringing differently if there is incoming call from certain number. Is there a chance to set it up? Thank you very much.

1 Reply 1

James Hawkins
Level 8
Level 8

I do not think that you will be able to do this with a single line.

If you have two line phones I guess you could translate the incoming called number and send it to the second line which could have a distinctive ring.

This is probably too clunky for most customers.