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Configure call waiting

Maheshwar Tayal
Level 4
Level 4

We are doing field trials with Verizon for SIP Trunking; how can we configure Call waiting feature on Cisco phones so that simultaneously 2 calls can come in on same line                

1 Reply 1

Chris Deren
Hall of Fame
Hall of Fame

What system are your IP phones connected to?

If CUCM this is on by default as it is controlled by the busy-trigger setting on the DN.

If CME then you need to ensure the ephone-dn is configured as dual or octo line.

HTH,

Chris