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Configure voicemail without password (pin)

Thiago Gandara
Beginner
Beginner

Hi voice team,

I'd like to know how to configure on Unity Connection 8.6, the option where i check my voicemail without a password, i have extension mobility configured and I'd like to configure this way

Thanks,

Thiago

2 Accepted Solutions

Accepted Solutions

David Hailey
Advisor
Advisor

On the basic user options for a user, check the box for "Skip PIN when calling from a known extension".

Hailey

Please rate helpful posts!

View solution in original post

Hailey is right, here is the URL with more details.

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/user_mac/guide/8xcucmac040.html#wp1273941

  Allowing Users to Access Cisco Unity Connection by Phone Without Entering a PIN

By default, users are prompted for a PIN before they can sign in to Cisco Unity Connection to check messages or change their personal settings. As a convenience to users who often access Connection from a mobile phone, home phone, or phone in a secured office within your organization, you may consider specifying that Connection should not prompt them to enter a PIN when they call Connection to access their mailbox from their primary extension or alternate devices. (When they call Connection from an unknown extension, Connection prompts them for their PINs as usual.)

For security reasons, it may not be appropriate to allow users who work in shared workspaces, cubicles, or other public areas in your organization (such as a lobby or reception area) to access Connection by phone without first entering a PIN.

Users who do not have to enter a PIN to sign in to Connection are still prompted to renew their phone PINs when they expire.

To Allow Users to Access Cisco Unity Connection By Phone Without Entering a PIN


Step 1 In Cisco Unity Connection Administration, find the user account or template that you want to edit.

Step 2 On the Edit User Basics or User Template Basics page (as applicable), check the Skip PIN When Calling From a Known Extension check box.

Step 3 Select Save.

Thanks

Mudassir

View solution in original post

4 Replies 4

David Hailey
Advisor
Advisor

On the basic user options for a user, check the box for "Skip PIN when calling from a known extension".

Hailey

Please rate helpful posts!

Hailey is right, here is the URL with more details.

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/user_mac/guide/8xcucmac040.html#wp1273941

  Allowing Users to Access Cisco Unity Connection by Phone Without Entering a PIN

By default, users are prompted for a PIN before they can sign in to Cisco Unity Connection to check messages or change their personal settings. As a convenience to users who often access Connection from a mobile phone, home phone, or phone in a secured office within your organization, you may consider specifying that Connection should not prompt them to enter a PIN when they call Connection to access their mailbox from their primary extension or alternate devices. (When they call Connection from an unknown extension, Connection prompts them for their PINs as usual.)

For security reasons, it may not be appropriate to allow users who work in shared workspaces, cubicles, or other public areas in your organization (such as a lobby or reception area) to access Connection by phone without first entering a PIN.

Users who do not have to enter a PIN to sign in to Connection are still prompted to renew their phone PINs when they expire.

To Allow Users to Access Cisco Unity Connection By Phone Without Entering a PIN


Step 1 In Cisco Unity Connection Administration, find the user account or template that you want to edit.

Step 2 On the Edit User Basics or User Template Basics page (as applicable), check the Skip PIN When Calling From a Known Extension check box.

Step 3 Select Save.

Thanks

Mudassir

Thanks for your help.

Best regards..

David, worked perfectly, thank you very much.

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