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Converting from Unity 5x Voicemail Only to Unified

Jason Aarons
Level 6
Level 6

Are you familiar with any Cisco programs where a customer can convert existing Unity Voicemail 5.0(1) licenses to Unity Unified Messaging (with Exchange) 5.0(1) licenses at no extra cost? Do I just email licensing@cisco.com?

A customer has about 1800 users as Voicemail Only and wants to move to Unified Messaging.

2 Replies 2

virverma
Level 4
Level 4

I would recommend to get new licenses.

It may not create any issue in working with old licenses but moving to different design so its always better to get new licenses.

Also, if you already have licenses for voicemail only solution then it should not cost anything extra.

Thanks!

STEFAN CHRISTEN
Level 5
Level 5

Hi Jason

If your company is an Advanced US Partner then you should ask your question at the PDI Helpdesk.

http://www.cisco.com/go/pdihelpdesk

Or check out the Unity 5.0 Ordering Guide:

http://www.cisco.com/web/partners/downloads/partner/WWChannels/technology/ipc/downloads/ciscounity5_og.pdf

You can find more guides on the Unified Communications Partner Web Site under:

http://www.cisco.com/web/partners/sell/technology/ipc/index.html

Hope this helps.

Regards

Stefan