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Our customer requires that Phone LSCs are verified on Expressway-E when the try to register over MRA. In the MRA Deployment Guide there is only stated that this could be achieved with Mutual TLS. Has anyone implemented that yet? If so, can you please...
Hi everyoneA customer likes to deploy Jabber for Windows 9.6 in phone mode with Windows 8.1 (softphone only, no video required).The installation and configuration guide seems to be a bit confusing.http://www.cisco.com/en/US/docs/voice_ip_comm/jabber/...
Hi everyoneOur customer is having an issue with the language in the CUCILync window.They have all software including Lync installed in English but some user ended up in having a German CUCILync window.As there is no documentation available (or at lea...
Hi everyoneI'm currently struggeling with a FAX connected to an ATA-187 (firmware 9.2.3) dialing to PSTN in SRST (version 9.1, CUCM is also 9.1) mode.The problem is that the ATA is sending the dialed number digit per digit (first invite only contains...
Hi Guillermo
This is not possible within the SSM application. You need to use the On-Prem console via SSH and start the backup manually.https://www.cisco.com/c/dam/en_us/buy/smart-accounts/ssm-satellite-enhanced-edition-faqs-2018.pdfSSM On-Prem – Bac...
If you configure a SIP trunk between the CUCM and the gateway instead of H.323 the issue (the TAC engineer never opened a bug for this!) is probably gone. We haven't seen the issue with 10.5(2)SU1 and a SIP trunk with an annunciator to the gateway.
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Hi Mohamed
We have seen that the issue with SNR no longer exists with SIP gateways and newer CUCM versions.
We have seen issues with no-ringback when the external calls are routed to Unity Connetion and then transfered to an internal subscriber. Othe...
Hi KelvinYou are missing 1 release key. You should have received 2 LIC-SW-EXP-K9. Usually the 2nd PAK is on the second page of the PDF.For the LIC-EXP-E-PAK you should register for the following options one on each Expressway:- LIC-EXP-SERIES- LIC-EX...