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cp-8831 conference call on asterisk server

ergin.sezgin
Level 1
Level 1

Hi,

I have a cp 8831 conference station (with enterprise image) and asterisk version 11 pbx server.

I can not add second call to the conference.  Do I need a different configuration? (ex: media termination , join softkey )

example:

8831 extension is 100

spa303 extension is 101

softphone extension is 102

1. 8831 dialing 101

1.1 accept call on 101

2. 8831 press conf on softkey

3. 8831 dialing 102

3.1 accept call on 102

4. again press conf on softkey to join conference but conf key not functions.

I see Media Termination error in console log on 8831 station

1578 NOT 14:56:45.652912 Aug  2 14:56:45 JAVA: SIPCC-GSM: 1/1, sm_process_event: ICOM  :(IDLE:DIALSTRING )
1579 NOT 14:56:45.653237 Aug  2 14:56:45 JAVA: SIPCC-GSM: 1/1, sm_process_event: XFR   :(IDLE:DIALSTRING )
1580 ERR 14:56:45.653511 Aug  2 14:56:45 JAVA: Thread-11 - ======================= MediaManagerModel.getMMStreamInterface!=null
1581 ERR 14:56:45.693060 Aug  2 14:56:45 JAVA: Thread-11 - ======================= MediaManagerModel.getMMStreamInterface!=null
1582 INF 14:56:45.713122 Aug  2 14:56:45 mtlog: _media_evt.c 248:0:00:49.910 TaskDSPCommand:>>> DSP command: 'playc cad_spk 0'
1583 WRN 14:56:45.722975 Aug  2 14:56:45 JAVA: Thread-11|JPlatUi:  - Media Termination Error
1584 ERR 14:56:45.723292 Aug  2 14:56:45 JAVA: Thread-11 - ======================= MediaManagerModel.getMMStreamInterface!=null
1585 NOT 14:56:45.739227 Aug  2 14:56:45 JAVA: SIPCC-MED_API: vcm_rtp_to_media_payload: -1: -1: 20
1586 ERR 14:56:45.739541 Aug  2 14:56:45 JAVA: Thread-11 - ======================= MediaManagerModel.getMMStreamInterface!=null

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