CP-8851-K9 Firmware Swap to 3PCC

[T-elospathic]

Hello,

I have recently purchased 15 CP-8851 IP phones, and need to configure them for use with Asterisk.I've read a rumor that these phones can't be flashed to the 3PCC firmware from the CUCM firmware (enterprise firmware), but I cannot (and could not) find a version of the phone with the 3PCC firmware installed already. So, now I have 15 phones, all running sip88xx.10-3-1-20, which don't obey 3PCC XML configuration files. Having spent a great deal of money on these phones, I'd love to reach a solution ASAP. Can somebody please confirm or debunk this rumor, and point me in the right direction?

[Manish Gogna]

Hi,

To get 3PCc on an 88XX you need to purchase the proper SKU. After you install an enterprise firmware, you cannot revert to the third-party call control firmware.

https://supportforums.cisco.com/discussion/12912251/3pcc-cisco-7800-8800-phones

Manish

[T-elospathic]

I have seen this thread, but I fell there MUST be a way to do this. There is no SKU listed for 3PCC, and I cannot find anywhere to buy phones with this firmware. I would talk to support and figure it out, but I require a service contract (and don't have one).

Is it possible for you to dig a little deeper and tap into some Cisco resources to see if there's a way, or a different SKU? I have no clue where to go from here, or I wouldn't ask for more help. Thanks in advance!

[#4]

I noticed this SKU in CCW:

CP-8851-3PCC-K9=

Cisco must have heard your plea :)

Richard