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CP 8851 not register

yalcinsoft
Level 1
Level 1

Hello, I have a Cisco CP 8851 IP phone, I could not register it. 7811 - 7821, these were successful, 8851 was not, what can I do, thank you.

1 Accepted Solution

Accepted Solutions

yalcinsoft
Level 1
Level 1

We reset the phone from the settings menu, we write the cucm ip address to the tft server address, we write the phone's MAC address from the device menu, the phone is turned on and off, then it is completed.

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3 Replies 3

yalcinsoft
Level 1
Level 1

I solved this problem, those who have problems can write

could you please share with us how you solved your problem ?..

-- if this helped, please rate by click (Accept as solution) or (Helpful) --

yalcinsoft
Level 1
Level 1

We reset the phone from the settings menu, we write the cucm ip address to the tft server address, we write the phone's MAC address from the device menu, the phone is turned on and off, then it is completed.