Hi Experts,
I'm new in Cisco world, as an IT who look after our IT affairs, also I've been asked to manage our company's IP Phone, which i stumbled upon,
I'm using Cisco Configuration Professional and Cisco router 2900,
at first i thought i am going to modify 1 user[which i started with mine], which nothing happen on the phone, so i thought better to delete it and create a new one.
However, once i have it deleted, the phone straight ahead restarting, and ended up saying Phone not registered, with the icon that never stop spinning.
I've been trying to use CLI to create the new user, and as a result, i can see new user listed on CCP, but then the phone still not registered, even trying to restart or factory reset many times.
Phone itself has IP assigned [Phone Information], but can't get into the administrator setting on the phone as I don't know the password and how to reset the password.
I did on CLI "show run" command, and showed the list which seems alright.
finally i "almost" know what i'm doing, I did managed to rename the other phone [which replaced by another colleague],
but mine still stuck as unregistered.
Please....any help would be greatly appreciate it!.
Cheers!
