CTS video through Cube to 9971 doesn't work well.

[gilbert spoor]

Hi,

I am running a Lab with two CUCM8.6.2 environments and a router acting as CUBE in between.

In one environment I have a video SIP phone (Cisco E20) and a cts-1100 running software 1.9.

in the other environment I have an E20 and a Cisco 9971 video enabled phone.

a cisco 2921 router is configured for the CUBE functionality.

I can call between the two environments without any problem using the E20's audio and video gets relayed by the cube.

But when calling between the CTS-1100 and the E20 or the 9971 in the other environmkent doesn't work well, the E20 doesn't receive video or audio and remains in an answering state, while the CTS receives audio and video from the e20 through the cube (so one way media)

when the CTS calls the E20 that is registered to the same callmanager audio and video work fine.

does anyone know what I'm doing wrong?

Below the config of the router:

version 15.0

service timestamps debug datetime msec

service timestamps log datetime msec

service password-encryption

!

hostname Router

!

boot-start-marker

boot-end-marker

ip source-route

ip cef

!

vlan ifdescr detail

multilink bundle-name authenticated

!

voice-card 0

dspfarm

dsp services dspfarm

!

voice service voip

rtp-ssrc multiplex

address-hiding

allow-connections sip to sip

redirect ip2ip

fax protocol t38 ls-redundancy 0 hs-redundancy 0 fallback none

sip

  bind control source-interface Loopback0

  bind media source-interface Loopback0

  session transport tcp

  rel1xx disable

  header-passing sip-sip

  midcall-signaling passthru

  g729 annexb-all

  pass-thru content sdp

!

voice class codec 1

codec preference 1 aacld

codec preference 2 g711alaw

codec preference 3 g711ulaw

codec preference 4 g722-64

codec preference 5 g728

!

!

!

!

hw-module pvdm 0/0

!

interface Loopback0

ip address 10.0.0.1 255.255.255.255

!

interface GigabitEthernet0/0

ip address 192.168.222.10 255.255.255.0

duplex auto

speed auto

!

interface GigabitEthernet0/1

ip address 10.1.1.254 255.255.255.0

duplex auto

speed auto

!

interface GigabitEthernet0/2

ip address 10.2.2.254 255.255.255.0

duplex auto

speed auto

!

ip forward-protocol nd

!

no ip http server

ip http secure-server

!

ip route 192.168.255.0 255.255.255.0 192.168.222.254

!

control-plane

!

!

codec profile 1 aacld

!

codec profile 2 h264

!

codec profile 3 h263+

!

!

codec profile 4 h263

!

!

dial-peer voice 1 voip

description cucm1

destination-pattern 1...

rtp payload-type cisco-codec-video-h264 112

session protocol sipv2

session target ipv4:10.1.1.1

voice-class codec 1

dtmf-relay rtp-nte

!

dial-peer voice 2 voip

description cucm2

destination-pattern 3...

rtp payload-type cisco-codec-video-h264 112

session protocol sipv2

session target ipv4:10.2.2.1

voice-class codec 1

dtmf-relay rtp-nte

!

!

sip-ua

no remote-party-id

retry invite 2

!

!

!

gatekeeper

shutdown

!

!

[keglass]

Gilbert,

This community does not provide technical support and is not staffed with technical support experts. I recommend you post this and future technical support questions to the Cisco Support Community (https://supportforums.cisco.com/index.jspa) where our Cisco technical support experts provide assistance. Another option is to open a ticket with the Cisco Technical Assistance Center (www.cisco.com/go/support) to get expert assistance.

We do encourage you to participate in the Cisco Collaboration Community and to also join our Cisco Collaboration User Group program!  In the community, we encourage your discussion/sharing around collaboration topics and Cisco Collaboration Solutions, including business and IT requirements, industry trends, process, culture/organization issues, how collaboration can be used to transform businesses, vendor selection, adoption, training, architecture, licensing, and product features/functionality. If you are a customer or partner, you can also join the user group program to be eligible for member-only events and influence product direction.

We hope to hear from you again.

Kelli Glass

Moderator for the Cisco Collaboration Community

[admin11111]

I was told by our Cisco SE to post the question here.

This was supposed to be the place where all the telepresence specialists would meet.

what kind of discussions should take place here then? all non technical stuff?

[keglass]

I can understand the confusion as there are a number of discussion spaces within Cisco. As described on the Telepresence Space home page in the Collaboration Community, this space is mainly for discussion purposes between community members and Cisco Telepresence Solutions experts:

Join visitors within the Cisco Collaboration Community in discussing Cisco TelePresence uses, technology, architecture, products, customer case studies and more. Share useful Cisco TelePresence resources. Note: For IT installation, implementation and debugging questions, visit the Cisco Support Community (formerly NetPro) and Cisco.com support area.

According to your post, you are experiencing technical difficulties, which is best addressed in the Cisco Support Community (under Telepresence, specifically).

I hope that helps answer your question. Thank you for participating in the Community!

Kelli Glass