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CUC 8.6 Password recovery

Siva chinap
Level 5
Level 5

‎06-27-2015 11:28 PM - edited ‎03-17-2019 03:29 AM

Guys,

One of our customer lost CUC 8.6 Password., please help me on the procedure to recovering the password

 

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0 Helpful
4 Replies 4

Siva chinap
Level 5
Level 5

‎06-28-2015 10:31 PM

What is the procedure for recovering?

0 Helpful

Manish Gogna
Cisco Employee
Cisco Employee

‎06-28-2015 10:33 PM

Hi,

Please check the following

http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unity-connection/68400-unity-conn-password-recovery.html#rucp

 

HTH

Manish

Siva chinap
Level 5
Level 5
In response to Manish Gogna

‎06-28-2015 10:45 PM

Is there any default username to login & reset the password?

I feel the step looks more complicated?

0 Helpful

Manish Gogna
Cisco Employee
Cisco Employee
In response to Siva chinap

‎06-28-2015 10:53 PM

Hi,

If you are unable to login into the OS / CLI , then use the procedure listed here

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/7x/os_administration/guide/7xcucosagx/7xcucosag020.html?referring_site=RE&pos=3&page=http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unity-connection/68400-unity-conn-password-recovery.html

 

HTH

Manish

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