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cucm 7.1.3 cisco DB down on Publisher

johntim20
Level 1
Level 1

Dear Experts,

Database communication error while login into Publisher admin.and from subscriber i can see in unified reporting CM Cluster overview active services status A cisco DB down on Publisher cucm version 7.1.3 1 publisher and 1 subscriber on MCS 7816I4 below are the cli dbrelication status

I have resarted the publisher from OS Admin but no luck.any other workaround highly appreciated.

admin:utils dbreplication status

-------------------- utils dbreplication status --------------------

Traceback (most recent call last):

  File "/usr/local/cm/bin/DbReplStatus.py", line 98, in ?

    fout = open(tmpOutputFile, 'w');

IOError: [Errno 30] Read-only file system: '/tmp/ReplicationStatus.2012_12_26_08_44_59.out'

admin:utils service list

Requesting service status, please wait...

System SSH [STARTED]

Cluster Manager [STARTED]

Service Manager is running

Getting list of all services

>> Return code = 0

A Cisco DB[STOPPED]  Component is not running

A Cisco DB Replicator[STARTED]

Cisco AMC Service[STARTED]

Cisco AXL Web Service[STARTED]

Cisco Audit Event Service[STARTED]

Cisco Bulk Provisioning Service[STARTED]

Cisco CAR Scheduler[STARTED]

Cisco CAR Web Service[STARTED]

Cisco CDP[STARTED]

Cisco CDP Agent[STARTED]

Cisco CDR Agent[STARTED]

Cisco CDR Repository Manager[STARTED]

Cisco CTIManager[STARTED]

Cisco CTL Provider[STARTED]

Cisco CallManager[STARTED]

Cisco CallManager Admin[STARTED]

Cisco CallManager Attendant Console Server[STARTED]

Cisco CallManager Cisco IP Phone Services[STARTED]

Cisco CallManager Personal Directory[STARTED]

Cisco CallManager SNMP Service[STARTED]

Cisco CallManager Serviceability[STARTED]

Cisco CallManager Serviceability RTMT[STARTED]

Cisco Certificate Authority Proxy Function[STARTED]

Cisco Certificate Expiry Monitor[STARTED]

Cisco DHCP Monitor Service[STARTED]

Cisco DRF Local[STARTED]

Cisco DRF Master[STARTED]

Cisco Database Layer Monitor[STARTED]

Cisco Dialed Number Analyzer[STARTED]

Cisco DirSync[STARTED]

Cisco Extended Functions[STARTED]

Cisco Extension Mobility[STARTED]

Cisco Extension Mobility Application[STARTED]

Cisco IP Manager Assistant[STARTED]

Cisco IP Voice Media Streaming App[STARTED]

Cisco License Manager[STARTED]

Cisco Log Partition Monitoring Tool[STARTED]

Cisco Messaging Interface[STOPPED]  Component is not running

Cisco RIS Data Collector[STARTED]

Cisco RTMT Reporter Servlet[STARTED]

Cisco SOAP - CDRonDemand Service[STARTED]

Cisco Serviceability Reporter[STARTED]

Cisco Syslog Agent[STARTED]

Cisco TAPS Service[STARTED]

Cisco Tftp[STARTED]

Cisco Tomcat[STARTED]

Cisco Tomcat Stats Servlet[STARTED]

Cisco Trace Collection Service[STARTED]

Cisco Trace Collection Servlet[STARTED]

Cisco UXL Web Service[STARTED]

Cisco Unified Mobile Voice Access Service[STARTED]

Cisco WebDialer Web Service[STARTED]

Host Resources Agent[STARTED]

MIB2 Agent[STARTED]

Native Agent Adapter[STARTED]

SNMP Master Agent[STARTED]

SOAP -Log Collection APIs[STARTED]

SOAP -Performance Monitoring APIs[STARTED]

SOAP -Real-Time Service APIs[STARTED]

System Application Agent[STARTED]

Primary Node =true

5 Replies 5

Harmit Singh
Cisco Employee
Cisco Employee

Hi John,

Were there any changes made recently?

Can you send the outputs for the following:

From the Pub:

show status

utils diagnose test

utils ntp status

show network eth0 detail

show tech network hosts

utils network ping

utils network host

utils network host

From the Sub:

show status

utils diagnose test

utils ntp status

show network eth0 detail

show tech network hosts

utils network ping

utils network host

utils network host

utils network connectivity

Regards,

Harmit.

etamminga
Spotlight
Spotlight

Are you perhaps running into https://supportforums.cisco.com/docs/DOC-12955 ?
I've had read-only file systems before after encountering the above. Had to run the recovery DVD and do the fsck (file system check) from it to get the disk read-write again).
Regards,
Erik



Sent from Cisco Technical Support iPad App

Ok i will run the recovery DVD and update.

Hi johntim20

can you tell if this has resolved the issue or not? I have the same issue and I'm not sure what to do. There are lot of confusion about this error.

Hi, Is your Publisher in read only mode? Try running the recovery CD. regds, aman