08-28-2012 09:53 AM - edited 03-16-2019 12:55 PM
I'm trying to streamline our new user provisioning process. I was wondering if it's possible to automatically add new synchronized LDAP users to specfiic user groups/roles in CUCM. For instance, all our users are "Standard CCM End Users" and "Standard CTI Enabled". We'd like to make it so that each time we add a new user (via automatic LDAP sync), we don't have to add them to these user groups.
08-28-2012 10:39 AM
Unfortunately that's not possible, the dirsync process just pulls the users into CUCM DB and that's all it does.
You then have to work on device/line/etc association and roles.
HTH
java
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www.cisco.com/go/pdihelpdesk
08-28-2012 10:44 AM
Thanks for the response. I'm trying to cut down what is already an unruly process, in regards to the new user process, which is -
Setup up 7942
Setup up CIPC
Set up Device profile
Tie phones and DP to user
Add user to user groups
Change user from Default UCCX team
Change user from default UCCX workflow group
Add user to 3rd party recording platform
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