I am using call manager 6.1.3.1000-16. I have a block of call park slots 106X. I want to be able to park a call and at the time out transfer the parked call to the secretary's phone. Any advice?
My boss is using a 7942 currently and is unhappy with the quality of the speakerphone. I need to look for a phone that we will buy that has the best speakerphone quality in the Cisco lineup. Any suggestions?--Jason
We've recently had an outside vendor migrate our Unity 4 installation to a Unity Connection 8.x installation along with a Call Manager upgrade. Things went great but it was outside the scope of their work to decommission the old Unity 4 server. Are...
Have a question about shared-line CID. I have a group of 8 users with their primary lines shared acroos all 8 phones. When User A gets a call from a customer they want to have it so other users can press their line and see the caller-id information...
We recently purchased a Cisco 7925G to replace a broken 7920 wireless phone. When I went to configure it my CM 6.1.1 only shows up to 7921. I understand we need to upgrade the device package on the CM but I am unable to download the update. I'm sure ...
Hi there, let's say I have branch office with extension 4XXX, in MEL. If wan is down, the phone in MEL branch office goes into SRST mode, what tool can i use to enable phone in HQ to dial 03 9333 4XXX instead of ring the 4XXX. I ...
The directions talk about how to setup VisualVoicemail in a HA enviroment(multiple servers), but can it work with multiple Unity Connection clusters on the same CUCM cluster?CUCM 7.15CUC 8.6.2VisualVoicemail 8.5Thanks in advance.
Hi,I am using 7900, 8900 and 9900 series phones on a non-CM environment, totally unsupported, but working perfectly. A couple simple PHP scripts (sorry, IANAP) do the housekeeping and things are nice and tidy.Only one issue clouds the landscape, and ...
I've got a 7937G that worked beautifully with a Cisco IOS DHCP server and a Brocade/Foundry DHCP server, but has not responded to the first DHCP offer since moving to an ISC DHCP server.Details:all other phones (mix of 7911, 7941, 7961, 7962, etc.) o...
We recently switched from MGCP to SIP Gateways. On all of the SIP gateways, we have ISDN PRIs plugged into them from the PSTN. We now started taking calls on these PRIs. For every call that ends and the Bchannel goes back to an idle/down state, the g...
I've got the following setup in CCM 7.1.5Advertised number 2222 > Hunt Pilot 6601 > Hunt List > Line Group > Extensions | \ Voicemail on 6602 \Voicemail on 2222The procedure is, callers call 2222. Out ...
