07-13-2011 01:50 PM - edited 03-16-2019 05:56 AM
Greeting All
I`m running CUCM 8.5 Pub and i wanted to change the IP address, i did it using the correct sequence number
Change the IP address under Administration page system->server
Then i changed it under the OS CLI set network ip eht0 IP_ADDRESS MASK
and i rebooted the server
However now i have database communication error when i try to login to The Administration Page and my Cisco DB service is not running ......
Any help please
Solved! Go to Solution.
07-14-2011 08:17 AM - last edited on 02-18-2019 03:56 PM by Gagandeep Kaur
Worked with Seifeddin on this issue. He is running into the following software defect:
CSCtn29923 - CUCM 8.5 IP Address Change Procedure Fails resulting in outage
This issue is addressed by 8.5(1)Su2, or a workaround can be easily provided by TAC.
Regards,
07-13-2011 02:08 PM
Well, I had similar problem a few days ago.
Here is how I fixed mine.
-Changed back to old IP and make sure all running.
To change new IP
-Under system->server, change that to NEW ip
-Under System->Cisco Unified CM, change approriate name. eg. CM_10.10.10.1
-Under OS administration setting->IP->Ethernet and change NEW ip/mask/gateway
syetem will auto reboot after that
*I did also changed the enterprise parameters url (I don't think that doesn't matter)
Hope this help.
Tun
07-13-2011 04:05 PM
Thanks Tun , i actually did the same and i even revert it back to the old ip address but still i have the same issue :( it looks like a bulg or something like that :(
07-13-2011 04:41 PM
For me I was a bit lucky. CM is not in production. So tried a few time (same steps though) and I thought works on fourth!
07-13-2011 11:22 PM
Hi,
Please refer the below link which has two solutions for this problem
Tx,
Hope this helps
Shalu
07-14-2011 08:17 AM - last edited on 02-18-2019 03:56 PM by Gagandeep Kaur
Worked with Seifeddin on this issue. He is running into the following software defect:
CSCtn29923 - CUCM 8.5 IP Address Change Procedure Fails resulting in outage
This issue is addressed by 8.5(1)Su2, or a workaround can be easily provided by TAC.
Regards,
03-07-2014 12:17 AM - last edited on 02-18-2019 03:57 PM by Gagandeep Kaur
Hello,
is it any way how could I fix it myself without contacting TAC? Thanks.
03-07-2014 09:22 AM
You could go back to using the original IP address.
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