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CUCM CDR - Device Reports --> Gateway --> Details NOT WORKING

Chidananda S
Level 1
Level 1

Hi All,

 

I was trying to pull voice gateway monthly report using CDR reporting feature within the CUCM but was surprised to see no data there. We have CUCM version - 11.5 and Cisco Voice gateway acting at H.323.

 

I still can see call detailed records for the calls i am made and processed through save voice gateway.

 

Could someone please help me with this?

 

thanks in advance, Chida

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