Hi,We got some complaints that when someone is calling from outside he cannot hear us but we can hear them.If we call from inside to inside there is no problem.If we call from inside to outside there is no problem , both party can hear.We are using c...
Hi all,I have 12.x cucm and ISR 4351 voice gateway router with NIM-4MFT-T1/E1 (PRI). Incoming calls not working but outside calls work well. I tried to troubleshoot but couldn't find a solution. I'd be grateful for your help. I've attached gw config ...
I will like to see call statistics on Jabber.However, the Jabber (on windows) is not showing numbers (screen captured attached); connected via MRA.My software versions are Jabber - 12.9.5 and CUCM - 10.5(2).Can anyone help enlighten me? Thanks kim
Hi All, We have recently started upgrading cisco phones to v14, but number of phones are still using older version. Seems phones are not taking firmware from device defaults. 1) We tried to reset the phones manually, did not work.2) I have assigned p...
Callmanager 11.57811 running sip78xx.12-8-1-0001-455 I have an issue with one phone that doesn't have two way audio when using the handset. The speaker phone works on the phone. It is only when you use the handset. The user on the other end can't ...
I have a 8841 phone when I lift the headset off hook I get an unusual dial tone. If I go off hook using the speaker button I get the normal dial tone. Also when receiving or making a call using the headset I get static. My first instinct was to repla...
Hello, We do have SIP trunk and I am trying to set a different outbound DID than on my SIP trunk. DID is added in the trunk on SIP provider. I was trying to use External Phone Number Mask but no luck. Is there other place I can use to set that up?
We recently purchased several Cisco CP-7821-3PCC phones. The goal was to make the phones work through our Yeastar S300 IPBX. The phones are connected on a PoE switch, they receive IP addresses from the DHCP server and we can access the graphical inte...
Hello All, I have a problem with video not being displayed at branch#1 8865 phone. If I call branch#2 8865 phone - it works fine.Source phone: 9971. The same region and location. WAN bandwidth at both branches: similar (ca 10 Mbps)Some data:CUCM 12.5...
Can any one suggest DTMF preferred on Cisco unity trunk , any option that can resolve DTMF Inband if telephony-event codec is removed from SBC Codec list .
Hello community, We have this very odd issue:Incoming call from external number to internal extension that is forwarded to another external number is connecting, but has no audio.Phone A (any external number, but in this example +359889610844) dials ...
Dear Team,i'm trying to configure sip phone with PSTN. i'm new user for voip. my hand on lab is below devices. cisco CISCO2911/K9 ( Voice Router )CUCM 11.5 soft phone x 2 registered at CUCM.as per check. outgoing call is ok but when i called to inte...
Hi All, We are moving over to Cisco CUCM and installing various models of analog gateways to support faxes, bells and paging. I have setup a VG204 with FXS for a Valcom Paging System. We have a Valcom 9940 that sits between the VG and the 9 zone pa...
I'm running CER 12.0.1.41000-1 There are 26 different ERL names in our system. I need to make a change to the Onsite alert ids to add another user for all of them. Is there a way to do that w/o having to edit all 26 of them individually?
Hi, Before I drop kick the 2 wireless mics out of an 8th floor window on to the bustling London area of Baker St can anyone offer any ideas of how I can pair these items with an 8831 conference phone?I've tried sip8831.9-3-3-3 and sip8831.9-3-3-5 ve...
