Hi all we are running cucm 4.3.2 sr 1 with unity 5.01. If user a is on ext 5555 and recieves a second call, the second call is sent the v/m for 5555 but hears the standard greeting, not the busy. In cucm call forward busy for ext 5555 is checked and the max calls are set to 4 with the busy trigger at 1. The Busy greeting is recorded and enabled in unity. We are dual integrated with an Avaya g3r and i can test from my avaya phone and the busy greetings work fine. Thanks for you help