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CUCM - is it possible to forward some calls and accept some calls ?

ArSh21
Level 1
Level 1

Hello,

A customer of ours is requesting this scenario:

DN 1000 (GM) to get calls from C-Level (DNs range from 1100, 1200, 1300, 2000 ..etc). and forward other calls to the secretary 1001

Is this scenario possible? How can we achieve it ?

Thank you! 

1 Reply 1

By the sound you’re looking for IP Manager Assistant. Have a look at this document for a description on how to set that up. Configure and Troubleshoot Cisco IP Manager Assistant (IPMA) 



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