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CUCM - TAPI Plug-in compatibility

sfcarlos
Level 1
Level 1

We have a CUCM 11.5 which works with an application to provide Attendant Console solution in our UC solution. We are going to upgrade our CUCM to version 12.5 and we asked their support if some action should be taken in their side to support the CUCM upgrade. They answer us to upgrade the TAPI plugin v11.5 to version 12.5 in their server to support the CUCM Upgrade . The problem is that we have 3 clusters of the CUCM running 11.5 and we are going to upgrade just one. We have just one server application server providing Attendant Console solution for all 3 clusters. Is it possible to keep the TAPI Plugin in version 11.5 running in that server and integrated with CUCM v12.5 ?

Thanks in advance,

Silvio

2 Replies 2

Jaime Valencia
Cisco Employee
Cisco Employee

Thanks Jaime,

However we need to know the compatibility of the TAPI Plug in and not the JTAPI, but probably should be a similar compatibilty matrix for TAPI plug in as well.