02-16-2012
06:40 AM
- last edited on
03-25-2019
08:13 PM
by
ciscomoderator
Is there a way to grant the user the ability to change their own RNA timer?
On our old system the user had the ability to chose the number of rings before forwarding out to voice mail or another number.
CUCM 8.5
Thanks!
02-16-2012 06:45 AM
Hi,
I have seen this question before.
The answer to date is still NO you can not change this setting via the CUCMUser page.
Regards
Alex
02-16-2012 06:55 AM
This is really unfortunate as my users that I am converting from the 10 year old NBX use this all of the time. How can something so simple not be an option?
02-16-2012 07:02 AM
You cannot expect a 100% feature parity when migrating from one system to a new one, just as that is not included there will be a lot of things that will be available and the old system didn't have.
For those kind of things our products don't have you get in touch with your AM and submit a PER (Product Enhancement Request) so the BU will consider it for future versions.
HTH
java
If this helps, please rate
www.cisco.com/go/pdihelpdesk
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